Used Vehicle FAQs



Used Vehicle FAQs

At Henna Chevrolet, we know that purchasing a used vehicle is a big decision, and we’re here to answer all your questions. With a broad selection of reliable, thoroughly inspected used cars, trucks, and SUVs, we aim to make your car-buying experience as seamless and informed as possible. Here, we've compiled answers to frequently asked questions about buying a used vehicle to help you feel confident in your decision.

Q: Are used vehicles at Henna Chevrolet inspected before sale?

A: Yes, all our used vehicles go through a comprehensive, multi-point inspection performed by certified technicians to ensure each vehicle meets our high standards for quality, safety, and reliability.

Q: What’s the difference between a used and a Certified Pre-Owned (CPO) Chevrolet?

A: Certified Pre-Owned Chevrolet vehicles meet additional standards, including a rigorous 172-point inspection, have low mileage, and come with a factory-backed warranty and roadside assistance. They’re an excellent choice if you’re looking for extra peace of mind.

Q: Can I see a vehicle’s history report before buying?

A: Absolutely. We provide a free CARFAX® or AutoCheck® report with each used vehicle so you can review its history, including ownership, accident history, and service records.

Q: How many miles is too many for a used car?

A: While mileage is a key factor, it’s not the only one. A well-maintained car with higher mileage can often be a better choice than a lower-mileage vehicle with less consistent upkeep. Our team can help you evaluate which used vehicle fits your needs best.

Q: Is financing available for used cars at Henna Chevrolet?

A: Yes, we offer a range of financing options for used cars. Our finance team works with multiple lenders to provide competitive rates and terms, regardless of your credit score.

Q: Can I trade in my current vehicle when buying a used car?

A: Yes, Henna Chevrolet accepts trade-ins and offers top dollar for your vehicle. Our team will provide a fair market appraisal to apply toward your used car purchase.

Q: Do used vehicles come with any warranties?

A: Many of our used vehicles come with warranty coverage. Certified Pre-Owned vehicles include a manufacturer-backed warranty, while other used cars may have warranties through our dealership or optional extended warranty plans for additional protection.

Q: How do I know if I’m getting a good deal on a used car?

A: We use market-based pricing to ensure our vehicles are competitively priced. You can compare prices and values through online resources, and our transparent pricing policy means there are no hidden fees—just great value.

Q: Is it possible to test drive a used car before buying?

A: Of course! Test drives are a vital part of the buying process. We encourage all customers to schedule a test drive at our Austin dealership to make sure the car is the right fit for your needs.

Q: What should I bring when purchasing a used car at Henna Chevrolet?

A: Bring your driver’s license, proof of insurance, and any financing documentation if you’ve pre-qualified. If trading in a vehicle, bring the title, registration, and any other required documents.

Why Buying a Used Car at Henna Chevrolet is a Great Option

Choosing a used vehicle from Henna Chevrolet is an investment in quality, affordability, and peace of mind. Not only do you get access to a wide selection of reliable cars, trucks, and SUVs, but you also benefit from our team’s commitment to transparency and customer satisfaction. A used vehicle offers significant savings, lower depreciation, and often lower insurance premiums, making it an economical choice. Visit us in Austin, TX, to explore our inventory and experience the Henna Chevrolet difference today.

Henna Chevrolet Austin

8805 IH-35 N
Austin, TX 78753
Driving Directions
Sales 512-937-1713
Service 512-961-1218
Parts 512-961-6977
Monday 8:00AM - 8:00PM
Tuesday 8:00AM - 8:00PM
Wednesday 8:00AM - 8:00PM
Thursday 8:00AM - 8:00PM
Friday 8:00AM - 7:00PM
Saturday 8:00AM - 7:00PM
Sunday Closed

Service and Parts will be Closed on Saturday, January 17th. Sales will be Open.

Monday 7:00AM - 6:00PM
Tuesday 7:00AM - 6:00PM
Wednesday 7:00AM - 6:00PM
Thursday 7:00AM - 6:00PM
Friday 7:00AM - 6:00PM
Saturday 8:00AM - 1:00PM
Sunday Closed

Service and Parts will be Closed on Saturday, January 17th. Sales will be Open.

Monday 7:00AM - 6:00PM
Tuesday 7:00AM - 6:00PM
Wednesday 7:00AM - 6:00PM
Thursday 7:00AM - 6:00PM
Friday 7:00AM - 6:00PM
Saturday 8:00AM - 1:00PM
Sunday Closed

Service and Parts will be Closed on Saturday, January 17th. Sales will be Open.

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