Our Reviews
Alice T|2023 Chevrolet Bolt EV
Confirmed Service Customer
2/3/2025
Everyone was very helpful and the service was very fast
2/4/2025
Alice, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
BASTROP, TX
Patricia J|2021 Chevrolet Suburban
Confirmed Service Customer
2/3/2025
My driver side tire flew off the Suburban not even 1 mile from the dealership. When I called to request assistance, the sales person transferred me to a line that was not answered for over 5 minutes. I hung up, explained the situation again, and she reiterated that she cannot leave the sales area. I was stuck in the middle if a busy street, blocking traffic, after my wheel flew off my truck. She was worried about leaving the sales desk unattended. It took close to 1 hour to get someone to me, then another hour to get me an uber because they were given an incorrect number. Being told this doesn’t usually happen was not helpful or comforting at all. This should have never happened, and I hope the technicians do a better job checking their work. A quick drive around the block would have avoided this situation as I heard the grinding noise within a block.
2/4/2025
Patricia, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 832-2386. We look forward to hearing from you.
AUSTIN, TX
Arlene D|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
1/31/2025
Alvin Castillo is always so polite & professional.
2/1/2025
Arlene, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Lori B|2018 Chevrolet Equinox
Confirmed Service Customer
2/4/2025
Though I’ve paid for it…..I still don’t have my car back….
2/5/2025
Lori, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 961-6977. We look forward to hearing from you.
THRALL, TX
Minerva R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/12/2025
It was great
SERGIO RAMIREZ
2/13/2025
Minerva, we appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Ly L|2021 Chevrolet Corvette
Confirmed Sales Customer
2/12/2025
Omar at Henna Chevrolet was amazing! I live 3.5 hours away and found my C8 on a web search online. I contract the dealership late at night via email and Omar reached out the very next morning assisting me with videos and photos of car. Gave me a breakdown of what he saw and also appraised my trade in. We got the deal done and the very next morning I drove down and picked up my C8. Everything was as described and I can only say I am a very HAPPY customer! Thank you Henna and especially Omar in helping me with my purchase.
OMAR MERAZ
2/13/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We are always more than happy to assist you if anything else comes up. Take care!
AUBREY, TX
John G|2025 Chevrolet Equinox
Confirmed Sales Customer
2/12/2025
Wonderful service all the way through the dealership. Will always recommend Henna
VINCENT HELPARD
2/14/2025
John, we're glad you had such a wonderful experience with us! Thanks for the recommendation, and have an amazing day!
HARKER HEIGHTS, TX
Venesa D|2020 Chevrolet Traverse
Confirmed Service Customer
2/13/2025
Always excellent care for the people and for your vehicle. They always make you feel like family.
2/14/2025
Venesa, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
AUSTIN, TX
Gordon M|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
2/15/2025
Had my newly installed GM Reman transmission programmed. Supposedly it was test driven and multi point inspection was done. While driving home I noticed shifting issues and when I got home I checked fluid level and it was 4 quarts low on transmission fluid. Yes it was programmed but there is no way it was test driven or a multi point inspection was done.
2/17/2025
Gordon, we regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (512) 961-6977 so we can work towards a resolution.
DRIFTWOOD, TX
Dan A|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
2/15/2025
On time and professional attitude
2/17/2025
Dan, we are very happy to have provided you with such a positive experience! We hope to see you soon!
ROUND ROCK, TX
Corbin M|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
2/16/2025
My experience was very enjoyable. My salesman Raul Guzman was very knowledgeable and Professional. He showed me the vehicle I came to see and went through all of the vehicles features which was necessary as it has a ton of them. After viewing the vehicle I left to give it some thought without him trying to push me into a commitment. Overall it was as good of a car buying experience as I have ever had, and I have had a lot of them. I would definitely buy from henna again and specifically want Raul as my salesman.
RAUL GUZMAN
2/17/2025
Corbin, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
PFLUGERVILLE, TX
Carlos O|2024 Chevrolet Trax
Confirmed Service Customer
2/17/2025
It was great, didn’t take too long, less then a hour
2/18/2025
Carlos, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
AUSTIN, TX
John S|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
2/19/2025
I was under the impression the truck I purchased had the Adaptive Cruise Control. Well, it doesn't after I took it back to the dealer to get help. I guess I was bamboozled! LOL
GABRIEL PINEDA
2/19/2025
John, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
AUSTIN, TX
Efrain G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/19/2025
Good people Good service and a good coffee ☕️
2/19/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDAR CREEK, TX
Jorge O|2023 Chevrolet Colorado
Confirmed Service Customer
2/23/2025
friendly staff, professional work
2/21/2025
Jorge, thank you so much for your positive comments about Henna Chevrolet, L.P.! Please don't hesitate to reach out to us if there's anything more we can do!
AUSTIN, TX
Brian K|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/20/2025
I was met promptly, the service was completed quickly and there was good communication.
2/21/2025
Brian, it is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Henna Chevrolet, L.P. and we hope to see you again.
PFLUGERVILLE, TX
Ruth Mahali S|2025 Chevrolet Trax
Confirmed Sales Customer
2/24/2025
Muy buena con noey
NOEL SALGADO
2/25/2025
Ruth, thanks for your praise and kind comments about our team. Until the next time we meet, take care!
AUSTIN, TX
Jose H|2025 Chevrolet Trax
Confirmed Service Customer
2/24/2025
Good service
2/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
AUSTIN, TX
Juan L|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
2/25/2025
Always go to this dealership for service on my truck, it's quick, simple and no hassle.
2/26/2025
Juan, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
AUSTIN, TX
Mark G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/25/2025
I have given my Truck for service on 2/7 for my first service and reported Autostart issue causing check engine light. I'm still waiting to pickup my truck, It has been 18 days. I was told the it may take 3-7 days, but I received 0 updates. After many phone calls and emails I was told on 2/21 ( 15th day) that my Truck is ready and all issue have been addressed. I pick my truck and did a test ride, the Autostop issue triggered the check engine light within 5 minutes of the test ride. I returned the Truck for service and I'm still waiting... it has been a very bad experience so far, I never experienced this kind of delays (19days) in resolving issues by an Authorized and certified dealership.
2/26/2025
Mark, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (512) 961-6977 when you can so we can address this situation directly. Thank you and have a great day.
AUSTIN, TX
Andre B|2019 Chevrolet Camaro
Confirmed Service Customer
2/26/2025
Good customer service
2/27/2025
Andre, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
In H|2024 Chevrolet Tahoe
Confirmed Service Customer
2/12/2025
They were very kind about everything.
2/13/2025
We appreciate your positive review of your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Jackie C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/14/2025
My salesman Christian was amazing. He listened to what I wanted. Never pushy. And Brett in financing was great
CHRISTIAN GOMEZ LEAL
2/16/2025
Jackie, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Fire L|2025 Chevrolet Trax
Confirmed Sales Customer
2/14/2025
All services and aspects of my experience were like a well oiled machine. Brett McCleney and Raul Guzman were fantastic in assisting me with my needs. Raul has reached out to me personally to ensure my purchase and experience has been a seamless experience!
RAUL GUZMAN
2/17/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
AUSTIN, TX
Gerald E|2023 Chevrolet Tahoe
Confirmed Service Customer
2/24/2025
I brought my vehicle in to have two recalls addressed. I got a phone call that said my vehicle was ready to be picked up. The lady at the desk said everything was handled and I picked up my vehicle. Upon returning home, I quickly read through the paperwork they had me sign inside the service department. The paperwork reflected that one of the two recalls could not be addressed at that time and that I would be required to bring the vehicle back. There was absolutely no point in me coming to pick up the vehicle if the recall had not been addressed. What a waste of my time.
2/25/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
LAKEWAY, TX
Cody H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/27/2025
The best
HECTOR SORIANO ALVEO
2/26/2025
Cody, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
JOHNSON CITY, TX
Jason I|2020 Chevrolet Malibu
Confirmed Service Customer
2/26/2025
Nice and friendly environment.
2/27/2025
Jason, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
William B|2016 Chevrolet Tahoe
Confirmed Service Customer
2/27/2025
I was pretty unhappy with my experience. I made an appointment to drop my car off for service, and then it took five days before they even looked at it to diagnose it. They said the car in front of it took a really long time, which would mean there is only one person working and only sequentially, which just doesn't make sense. When they did finally call me, they tried to sell me several things that didn't feel at all necessary, and then to charge me an exorbitant amount for new key fobs (charging well over $600 per, when AAA offers for even less than that). That just didn't make sense to me. I will not bring my car back here.
2/28/2025
William, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (512) 961-6977 so we can understand your situation better in order to try and turn your experience around. Thank you, Henna Chevrolet, L.P.
AUSTIN, TX
Hugh B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
2/27/2025
Thank you for fixing my truck. I wish you had been more prompt about starting in on the repairs It sat around your dealership for several days before you worked on it while i was stuck in town away from my home in lee county for over a week. So far, the truck seems to be running okay.
3/2/2025
Hugh, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
LEXINGTON, TX
Karl K|2024 Chevrolet Equinox EV
Confirmed Service Customer
2/28/2025
Great service! I was in and out.
3/2/2025
Karl, your wonderful feedback and rating mean a lot to us. If you have any further questions, please don't hesitate to reach out!
BASTROP, TX
Claribel G|2025 Chevrolet Trax
Confirmed Sales Customer
3/2/2025
Excellent customer servic
JULIAN STOENESCU
3/3/2025
Claribel, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Ramiro P|2025 Chevrolet Suburban
Confirmed Service Customer
3/2/2025
Bueno y rapido
3/3/2025
¡Nos alegra que todo se haya completado rápidamente y a su entera satisfacción! Gracias nuevamente por elegir Henna Chevrolet, L.P. y esperamos verlo nuevamente.
FLORENCE, TX
Scot D|2016 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/4/2025
Alvin Castillo was very helpful and professional. Thank you Alvin!
3/5/2025
Scot, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
AUSTIN, TX
Maricella H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/7/2025
Hector and Dean were great! They made everything easy, smooth, and quick for us.
HECTOR SORIANO ALVEO
3/9/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
ROUND ROCK, TX
Phil S|2017 Chevrolet Volt
Confirmed Service Customer
3/7/2025
The overall experience was quite good. Ian the service manager was quite helpful. The only suggestion or complaint I have is since the vehicle was there for 2 weeks it would have been nice to get a call, text or email with a status update or two along the way.
3/9/2025
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (512) 961-6977 so we may identify ways to improve your experience.
DRIPPING SPRINGS, TX
Christopher V|2025 Chevrolet Malibu
Confirmed Service Customer
3/7/2025
Good service!
3/9/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
AUSTIN, TX
Frits W|2020 Chevrolet Blazer
Confirmed Service Customer
3/8/2025
We sure liked the dealership, people are knowledgeable and friendly. service are excellent Need to try it out.
3/10/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Laron P|2019 Chevrolet Tahoe
Confirmed Service Customer
2/27/2025
The service advisors and staff are always courteous and knowledgeable
2/28/2025
Laron, we're glad to hear you found our staff to be so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Frits W|2018 Chevrolet Equinox
Confirmed Service Customer
2/27/2025
Excellent service, fast but accurate. Love you guys.
2/28/2025
We're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Danny R|2019 Chevrolet Bolt EV
Confirmed Service Customer
2/27/2025
Vehicle was repaired in the time quoted
2/28/2025
Danny, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Dashawn W|2024 Chevrolet Malibu
Confirmed Service Customer
2/28/2025
Everything went great! Wanted to send a special thank you to the ladies that are in the cashier office of service. Ruth & Keily just all three ladies have given exceptional customer service during every visit and no matter the problem they go above and beyond to help!
3/2/2025
Dashawn, we're so glad that we were able to go above and beyond your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
ROUND ROCK, TX
Shannon M|2024 Chevrolet Trax
Confirmed Service Customer
3/6/2025
quick and easy
3/7/2025
Shannon, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Eddie H|2023 Chevrolet Trailblazer
Confirmed Service Customer
3/7/2025
I was in and out of the dealership service center within an hour and a half. Friendly service and reasonable price.
3/9/2025
Eddie, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Hector S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
3/12/2025
Outstanding customer service.
3/14/2025
Hector, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
ROUND ROCK, TX
Rouhana J|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/14/2025
The sales guy Raul Gusman was a big help to purchase the car
RAUL GUZMAN
3/16/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Nerissa G|2023 Chevrolet Camaro
Confirmed Service Customer
3/15/2025
Took 2 hrs for an oil change
3/17/2025
Nerissa, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (512) 832-2386 so we can work towards a resolution.
AUSTIN, TX
Brett M|2025 Chevrolet Blazer
Confirmed Sales Customer
3/12/2025
Great knowledgeable sales and finance people
VINCENT HELPARD
3/13/2025
Brett, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
SCHULENBURG, TX
Rick & Vicki V|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
3/12/2025
The staff was great real quick for the Oil Change on a Saturday morning impressed
3/13/2025
Rick, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Candice M|2025 Chevrolet Trax
Confirmed Sales Customer
3/12/2025
Sabrina was wonderful to work with. She worked hard to help get a deal made that was within the parameters I needed. The finance manager was patient and so respectful and kind.
SABRINA OLVERA
3/13/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! Thank you again for leaving us this response!
GEORGETOWN, TX
Gordon F|2017 Chevrolet Volt
Confirmed Service Customer
3/14/2025
I got what I came for and the price was right, and I didn't have to wait that long.
3/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
AUSTIN, TX
John H|2024 Chevrolet Corvette Z06
Confirmed Service Customer
3/17/2025
Ultimately, the service was completed fairly quickly and seemingly correctly. But the overall experience as a first-time customer of Henna and GM coming from other brands was fairly poor. I arrived on time for an appointment I had booked. I was initially told that regardless of my appointment, my vehicle likely wouldn’t get looked at for 2 weeks, and that I couldn’t bring it back closer to that time since I wouldn’t be put on the shop schedule unless I left the vehicle there — and no offer of a loaner vehicle or rental vehicle voucher. I said to cancel the appointment and started to drive away, which is when Gus Garcia came out to tell me that they could look at my vehicle that day because they try to take care of your Corvette customers. I had mixed feelings about that special treatment line, but it convinced me to stay. While in the waiting area for the shuttle, directly across from me was a large sign that read “Not responsible for items left in vehicle”. Maybe lawyers require that to be there, but as a first-time customer who was already apprehensive about the service experience, having that sign create the additional thought that I might also have to worry about items being stolen from my vehicle while it was there wasn’t great. And very near that sign was another that said “Coffee area for customers only”. The coffee area had snacks locked in vending machines, and the coffee itself was just everyday coffee pots — not a gourmet coffee system or even a Keurig. I don’t know if that sign is there to keep out Henna staff or if they’ve had random people off the street coming into a dealership to score free coffee, but whatever savings that sign might be generating on basic coffee cannot possibly be worth the awkward/cheap vibes that sign creates for customers who buy expensive vehicles. When Gus came by to have me sign service paperwork, he pointed out that their insurance policy doesn’t cover weather-related damage. That tells me that they don’t necessarily keep customer vehicles indoors while you have them, which means I’m now adding weather damage to the exterior, sun damage to the leather dashboard, and possibly even vandalism to my list of my worries about leaving my vehicle at Henna — especially if the vehicle might have sat for 2 weeks just waiting for someone to look at it. The shuttle driver arrived noticeably later than estimated, then chatted with me for quite a while before even telling me he was the shuttle driver I had been waiting for and not just another customer in the waiting area. Guess it was a good thing I wasn’t in a rush that morning.
3/18/2025
John, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 832-2386 when you have a chance. Thank you, and we look forward to hearing from you.
AUSTIN, TX
Evans R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/15/2025
Caleb was helpful and informative and exceeded all expectations of an oil change. He assisted with my first maintenance check on my new 2024 Silverado. He taught me features I didn’t know about the truck and I left feeling like I had just bought a brand new truck all over again. Great guy!
3/17/2025
Evans, thank you for taking the time to leave a review for us at Henna Chevrolet, L.P.. We're happy we could meet your expectations! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
AUSTIN, TX
Todd E|2019 Chevrolet Colorado
Confirmed Service Customer
3/17/2025
I had a11:30 am appointment to get my oil changed. At 12:30 pm I noticed that my truck had not been moved. I had to say something to get them to pull my truck in and change the oil. Why even make an appointment? Valvoline does it in 10 minutes for the same price.
3/18/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
AUSTIN, TX
Sondra A|2021 Chevrolet Trailblazer
Confirmed Service Customer
3/19/2025
Gusto was professional and treated me well and kept me apprised of issues with my vehicle.
3/20/2025
Sondra, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
ROUND ROCK, TX
Derek P|2024 Chevrolet Colorado
Confirmed Service Customer
3/20/2025
Very fast, in and out. Only thing was I thought maybe would have received at least a vacuuming of my floorboards.
3/21/2025
Derek, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
OSHKOSH, NE
Melibea S|2025 Chevrolet Equinox
Confirmed Sales Customer
3/24/2025
I called Joe Cortez in the morning, told him what I was looking for and he immediately got to work. Within 2 hours, we were good to sign purchase documents.
JOSE CORTEZ
3/25/2025
Melibea, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
HUTTO, TX
Walter V|2020 Chevrolet Traverse
Confirmed Service Customer
3/26/2025
I left my car for 17 days. It shuts off on its own. They never gave me a diagnosis. I had already taken it in previously and it seemed to have been fixed, and it still shuts off. And those days it was left, they didn't do anything to it, and my car keeps failing.
3/27/2025
Walter, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
AUSTIN, TX
Christian G|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
3/19/2025
Randy was awesome!
3/20/2025
Christian, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Cristino M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
3/20/2025
Great team, great dealership
CHRISTIAN GOMEZ LEAL
3/21/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
CEDAR CREEK, TX
Natalie K|2025 Chevrolet Traverse
Confirmed Sales Customer
3/21/2025
This was hands down the greatest dealership experience. Super laid back, friendly, and knowledgeable!
CHRISTIAN GOMEZ LEAL
3/22/2025
Natalie, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
FISCHER, TX
Shemeka K|2015 Chevrolet Impala
Confirmed Service Customer
3/23/2025
They did a good job and Mr. William ran my car through the car wash
3/24/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Jordan C|2025 Chevrolet Traverse
Confirmed Service Customer
3/26/2025
Noel was very helpful, made things easy for us, never try to oversell very clear and transparent, very pleased to work with him in our new car! Thanks
3/27/2025
Jordan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROUND ROCK, TX
Gail W|2020 Chevrolet Equinox
Confirmed Service Customer
3/26/2025
Caleb was my service advisor and was very helpful
3/27/2025
Gail, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
MANOR, TX
Laura V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
3/27/2025
Excelente servicio
3/30/2025
Laura, tu satisfacción es importante para nosotros, por eso queremos agradecerte sinceramente por elegir Henna Chevrolet, L.P. ¡y esperamos verte pronto nuevamente!
LOCKHART, TX
Jason N|2025 Chevrolet Equinox
Confirmed Sales Customer
3/28/2025
N/a
JAMES PATTERSON
3/30/2025
Jason, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
HUTTO, TX
Taylor F|2025 Chevrolet Suburban
Confirmed Sales Customer
3/29/2025
Had plenty of help in a timely manner
SABRINA OLVERA
3/31/2025
Taylor, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
ROUND ROCK, TX
Rene B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/1/2025
It was a good experience friendly and helpful staff
CHRISTIAN GOMEZ LEAL
4/2/2025
Rene, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. We hope to see you soon!
DEL VALLE, TX
Rita S|2013 Chevrolet Equinox
Confirmed Service Customer
4/1/2025
Supportative, pleasant, kind, and understanding.
4/2/2025
Rita, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!
AUSTIN, TX
Jamesetta S|2022 Chevrolet Equinox
Confirmed Service Customer
4/2/2025
Everything was great people were nice and friendly and on point with communication
4/3/2025
Jamesetta, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MANOR, TX
Nikki F|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/2/2025
Great customer service and I was able to do the deal over the phone and then just go pick it up.
GABRIEL PINEDA
4/3/2025
Nikki, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PORT LAVACA, TX
Kin W|2020 Chevrolet Bolt EV
Confirmed Service Customer
4/2/2025
My rep was awesome, very kind and polite. Vehicle was just a couple minutes late for service. It was mentioned this was due to something about the warranty, but to my knowledge nothing performed was covered under warranty (2020 Bolt EV, 30k mile service). Price was a little high considering just tire rotation and cabin air filter but it is well worth it to ensure everything is taken care of and warranties are not nullified.
4/4/2025
Kin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Jesus R|2022 Chevrolet 2500HD Silverado
Confirmed Service Customer
4/8/2025
Never got updates soon I had to call to ask. Calls never went all the way through. Had to go in person to ask about update of truck
4/9/2025
Jesus, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 832-2386.
AUSTIN, TX
Douglas C|2025 Chevrolet Equinox
Confirmed Sales Customer
4/8/2025
No hard sell. We were allowed to look around and make decisions in peace.
TOMMY COOREMANS
4/9/2025
Douglas, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
LEANDER, TX
James E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/8/2025
The overall car buying process was great and would definitely recommend. Noe and Dean were great.
NOEL SALGADO
4/9/2025
James, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We sincerely value your business and look forward to your next visit!
JARRELL, TX
Roy S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
3/27/2025
As always great service .
3/28/2025
Roy, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPICEWOOD, TX
Sandford P|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
3/31/2025
The experience at Henna is always great. That's why I keep coming back. Thanks for the great service and taking care of my recall while I was there.
4/1/2025
Sandford, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. We look forward to your next visit! Take care!
WIMBERLEY, TX
Fermin R|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/2/2025
The service was good my appointment was at 10:30 and I left 10:45 because I was there 15 minutes early so that was great.
4/4/2025
Fermin, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
CEDAR CREEK, TX
John R|2019 Chevrolet Camaro
Confirmed Service Customer
4/7/2025
Fast, friendly service.
4/10/2025
John, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Michael G|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
4/9/2025
No haggle price posted online, everything was as stated, salesman did what he said he was going to do and was an overall smooth experience.
RAUL GUZMAN
4/10/2025
Michael, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HUFFMAN, TX
Ann J|2023 Chevrolet Tahoe
Confirmed Service Customer
4/10/2025
Was done timely. Very informative about my issues.
4/11/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MANOR, TX
Carlos C|2022 Chevrolet Tahoe
Confirmed Service Customer
4/10/2025
Good
4/11/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
John S|2025 Chevrolet Malibu
Confirmed Sales Customer
4/11/2025
Process was fast. Got the rate and payment we wanted with no haggling. Recommend to everyone to go to Henna for vehicle purchase
NOEL SALGADO
4/12/2025
John, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
COPPERAS COVE, TX
Pearl L|2011 Chevrolet Tahoe
Confirmed Service Customer
4/11/2025
Randy is a great service representative! He treated this 78 year old woman with dignity and respect, something that has often been lacking with some of the younger people. He was kind and explained everything that needed to be done in a clear way. I can't say enough about how kind he was and treated me like a family member!
4/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Anthony B|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/22/2025
I was extremely satisfied with the service I received. Especially with our service consultant, Randy Schoenberg, he was extremely helpful and treated us like family.
4/15/2025
Anthony, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROUND ROCK, TX
Martha G|2015 Chevrolet Suburban
Confirmed Service Customer
4/14/2025
Alvin Castillo is always helpful
4/15/2025
Martha, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
AUSTIN, TX
Raymond B|2025 Chevrolet Equinox
Confirmed Sales Customer
4/14/2025
Quick, easy process.
SABRINA OLVERA
4/15/2025
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
AUSTIN, TX
Mark M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
4/14/2025
I enjoy coming to Henna. The team is friendly the appointments are easy to make and the lounge is comfortable to work in.
4/16/2025
Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Esmeralda C|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
4/15/2025
Keily Garcia in customer service was most helpful and friendly! She took the time to listen to my concerns and when we found out that our vehicle was not going to be ready for several days, she went out of her way to try and find us a loaner. The new transmission for our truck was going to have to be shipped in and we didn't know how long that was going to take. Henna has been our family's dealership for more than fifteen years, with caring people like Keily, we will continue to stay loyal to Henna!
4/16/2025
Esmeralda, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We are always more than happy to assist you if anything else comes up. Take care!
ROUND ROCK, TX
Jennifer C|2018 Chevrolet Trax
Confirmed Service Customer
4/15/2025
They took their time to diagnose the issue and communicated well.
4/16/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
ROUND ROCK, TX
James P|2025 Chevrolet Trax
Confirmed Service Customer
4/16/2025
Services were great. Took less time than expected.
4/17/2025
James, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
AUSTIN, TX
Michael H|2023 Chevrolet Corvette
Confirmed Service Customer
4/13/2025
Friendly they took care of my vet and answered my questions.
4/14/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P., and we hope to see you again soon!
LAMPASAS, TX
Jose P|2025 Chevrolet Trailblazer
Confirmed Service Customer
4/14/2025
Quick service. In and out in less than an hour
4/15/2025
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Frank P|2016 Chevrolet Corvette
Confirmed Service Customer
4/14/2025
Ian did a great job!!
4/15/2025
Frank, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Steven S|2025 Chevrolet Equinox
Confirmed Service Customer
4/16/2025
I was in for first oil change and tire rotation on my 2025 Equinox Activ. Things went ok, until it was time to leave... then I found grease on the door handle and steering wheel, and inside on the door interior; and "new oil" drips on the front bumper and grill. I asked your technician to grab a rag and he cleaned same. We opened the hood and found a half-dozen more oil drips under the hood. Arriving home I waited until the next day to check the oil level. It's half-way between the lower and upper dip-stick marks.
4/17/2025
Steven, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 961-6977.
AUSTIN, TX
Katherine W|2025 Chevrolet Traverse
Confirmed Sales Customer
4/17/2025
Super friendly staff and made the experience easy and stress-free!
HECTOR SORIANO ALVEO
4/18/2025
Katherine, we are so happy to read such a great review about Henna Chevrolet, L.P.! Feel free to reach out to us if you need anything. Have a wonderful day.
LAGO VISTA, TX
Stephanie P|2025 Chevrolet Colorado
Confirmed Sales Customer
4/17/2025
Great experience
CHRISTIAN GOMEZ LEAL
4/18/2025
Stephanie, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
WACO, TX
Johnny A|2016 GMC 1500 Sierra
Confirmed Service Customer
4/17/2025
great service was on drive was taken care asap...
4/18/2025
Johnny, thank you so much for the positive review! If you're ever in need of more help, please let us know!
AUSTIN, TX
Tyler S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/17/2025
I just have to say that hands down that was the best time I've ever had at a car dealership, in my whole life. I tell you what, I've never been more pleased to drop 60 Gs quicker than sneeze all because of these got darn pollen trees! Can I get an amen please! Go longhorns
HECTOR SORIANO ALVEO
4/19/2025
Tyler, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
Richard T|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/17/2025
Professional, prompt, and personable.
NOEL SALGADO
4/19/2025
Richard, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
COPPERAS COVE, TX
Brandie T|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
4/21/2025
Randy is awesome.
4/22/2025
Brandie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Ray L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/23/2025
Service advisor is so unprofessional and lazy always on the phone for personal calls. I had to keep calling for updates
4/24/2025
Ray, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please get in touch with us at (512) 961-6977 to discuss your concerns, as your satisfaction is paramount to us.
MANOR, TX
Norma G|2025 Chevrolet Trailblazer
Confirmed Sales Customer
4/23/2025
Sales and financing reps were knowledgeable and friendly.
RONNIE OLDHAM
4/24/2025
Norma, we're glad to hear you found our staff was so knowledgeable and friendly! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Daniel L|2025 Chevrolet Corvette
Confirmed Sales Customer
4/23/2025
One of the easiest and least stressful deliveries I have done.
VINCENT HELPARD
4/24/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
NEW BRAUNFELS, TX
Jeremy S|2019 Chevrolet Malibu
Confirmed Service Customer
4/23/2025
Never really have issues at this dealership except two things. I’ve purchased two vehicles from here, my Cruze gave up at 50k and my Malibu has been in the shop for many things which were covered by warranty thankfully. On April 1 my 2019 Malibu with 30k miles would not accelerate past 15mph for the second day straight and got it towed to the dealership. Not once did anyone ever follow up with me to tell me they got my towed on vehicle. Wasn’t until April 9th I called for a follow up, the vehicle hadn’t been tested. I called back the following week and the issue could not be replicated. Still no calls, text or emails to me letting me know the status of my vehicle. On Good Friday I was told I’d receive an update within 35 minutes after “I” contacted for a status. What’s the point of advisors!? Then to top it all off I still had to pay for nothing to be done and told if it happens again to bring it back, for what!? Someone to sit on it for week then say , nothing is wrong. Chevy cars are horrible and service knows that too! I refuse to be in another buying cycle and the cars will break when you pay it off. Trash
4/24/2025
Jeremy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
AUSTIN, TX
Emma R|2020 Chevrolet Trax
Confirmed Service Customer
4/20/2025
Everyone was nice n respectful.
4/21/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Alma J|2025 Chevrolet Equinox
Confirmed Sales Customer
4/21/2025
.
GABRIEL PINEDA
4/23/2025
Alma, thank you for the four star rating! We are always more than happy to assist you if anything else comes up. Take care!
MANOR, TX
Judy A|2018 Chevrolet Corvette
Confirmed Service Customer
4/22/2025
I was not pleased with the diagnosis of the car because they said they could not find nything wrong with the car. My service advisor was Ian Gianos. I boought the car in February and Ithey said they wouldn't probably look at it until the next week. When he next week came they still didn't find anything but they d id not call. I told them that I couldn't get calls @ work but I gave them my husbands number to call and let him know. well a weeek went by and my husband said he had not gotten a call. I think they forgot the car was back there. So I called them they said they couldn't find anything wrong but they never called to say anything we had to continue to call them. They were not fair in letting me know anything and then didn't charge me alot for the dianostic tesst because they didn't do everything to repair it said yhey couldn't find anything wrong, They said I denied the oil consumption test when they never said anythign...whatever they eed to do they should have done it they kept it long enough. they coud have done the comsumtin test and make sure it as not running hot for the engine to flare up. when i put the air condition on the itI drive it and then it would say somethog about the oil.... Im not hpy so now I hae to bring it bakd to get theat done what they should have done in the first tplce. I also told them tio inspect the car because i had to get the stickeeron the front of the window. they didn't so that . Then charged me less fir the dignostic check. WasNOT pleased with here service...at all.
4/23/2025
Judy, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
AUSTIN, TX
Juanita Z|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/22/2025
Salesmen were professional and courteous
JAMES PATTERSON
4/23/2025
Juanita, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.
BEEVILLE, TX
Jessica H|2025 Chevrolet Blazer EV
Confirmed Sales Customer
4/23/2025
Super easy to work with Raul. You had a great selection for us and helped us get the payment we were looking for
RAUL GUZMAN
4/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ROCKDALE, TX
Osiel A|2018 Chevrolet Tahoe
Confirmed Service Customer
4/25/2025
Alvin from the get go was very standoffish. He was unkind & just seemed annoyed. I took the vehicle in and my partner called to ask about something and he never called him back. We were unhappy overall with the work that was done. Also my appointment was at 10 am. Alvin called me at 1:42 pm to tell me he ordered a tire. Why did it take nearly 4 hours to order a tire? It took 7 hours to replace a tire (which they cut corners and didn’t even balance) and one patch. I won’t be returning to Henna.
4/27/2025
Osiel, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 832-2386 at your earliest convenience to discuss how we can turn this experience into a positive one.
AUSTIN, TX
Randolph S|2025 Chevrolet Colorado
Confirmed Sales Customer
4/23/2025
Richard and the whole team did a fantastic job. This is my second purchase from henna and both times it has been seamless. I will continue to refer friends and family>
VINCENT HELPARD
4/24/2025
Randolph, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! Thanks again for the recommendation, and have an amazing day!
GEORGETOWN, TX
Catherine B|2024 Chevrolet Malibu
Confirmed Service Customer
4/24/2025
Came in just after 4, for oil change and what came with it. Tire rotation and multi point inspection. Pulled away from shop just after 5. Very pleased.
4/25/2025
Catherine, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Kenneth R|2022 Chevrolet Corvette
Confirmed Service Customer
4/24/2025
Has a 2:00 appointment. Told me it would be 90 minutes or less. It was and that is good.
4/25/2025
Kenneth, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
LEANDER, TX
Facundo R|2022 Chevrolet Bolt EV
Confirmed Service Customer
4/24/2025
Awesome
4/25/2025
Facundo, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. - Service and we hope to see you again soon!
AUSTIN, TX
Procopio L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
4/24/2025
Good
4/25/2025
Procopio, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
MANOR, TX
Jorge R|2011 Chevrolet Suburban
Confirmed Service Customer
4/24/2025
Great service
4/25/2025
Jorge, we are very happy to have provided you with such a positive experience! We hope to see you soon!
AUSTIN, TX
Analy P|2025 Chevrolet Trax
Confirmed Sales Customer
4/25/2025
Christian was great! He really took good care of me and my concerns. Awesome human being and car seller!
CHRISTIAN GOMEZ LEAL
4/28/2025
We're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Lakeisha W|2020 Chevrolet Blazer
Confirmed Service Customer
4/26/2025
Good
4/28/2025
Lakeisha, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Tamera K|2025 Chevrolet Colorado
Confirmed Sales Customer
4/28/2025
Quick, efficient, and easy to work with
JAMES PATTERSON
4/29/2025
We are very happy to have provided you with such a positive experience! We hope you have a great day!
LIBERTY HILL, TX
Yared G|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
4/25/2025
The experience was good they found the issue, however it was after the second time I took my vehicle in to be checked. I paid for two different services the first time I took my vehicle in a transmission service and fuel injector service that ended up not actually having anything to due with the issue that was occurring. Then I took it back because the issue had actually not been resolved and my car was still doing the same sounds and driving the same. The second time I took it in they found that the actual issue was the wheel bearing. So I am wanting a refund for the services done before that never resolved the issue or had anything to do with it. Everytime I would call to ask if those services would really resolve the issue they said it would. Then when I took it the second time they told me I never had talked about those issues.
4/27/2025
Yared, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Don't hesitate to contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is paramount to us.
AUSTIN, TX
Rochelle L|2024 Chevrolet Trax
Confirmed Service Customer
4/25/2025
Caleb got me in without an appointment and my car was quickly and completely done with maintenance in a little over 1 hr!
4/27/2025
Rochelle, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Paul G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/28/2025
Great experience, fast service will return for all maintenance.
4/30/2025
Paul, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
THRALL, TX
Mark R|2024 Chevrolet Equinox EV
Confirmed Service Customer
4/29/2025
Easy, fast, and professional as always!
4/30/2025
Mark, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
AUSTIN, TX
Obie H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
4/30/2025
My 7am appointment was handled perfectly. Service writer was right on time and my vehicle service was done promptly. I was on the road again by 8am. Thannks
5/2/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
AUSTIN, TX
Jeffrey S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/30/2025
I worked with Tommy C and he was great! Made it quick and painless.
TOMMY COOREMANS
5/2/2025
We're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
LEANDER, TX
Nancy B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/1/2025
I’ve had an awesome experience with Melvin and appreciate him stepping in and turning around horrible experience that I had with the service gentleman Ian. The other thing was the scratch that I found inside my truck nothing big but visible.
5/2/2025
We appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
DEL VALLE, TX
Karen P|2025 Chevrolet Trax
Confirmed Sales Customer
4/29/2025
Great people. I enjoyed Sabrina Olvera’s help looking at cars and finding the car I got: The Chevy TRAX. It’s my 3rd car from Henna 😄. The finance guy was very good at his job. Everything went smooth.
SABRINA OLVERA
4/30/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
PFLUGERVILLE, TX
Steven E|2025 Chevrolet Trax
Confirmed Sales Customer
5/1/2025
Our salesman Richard listened to what we wanted and worked within our budget. We got a fair offer on our trade-in and a new Chevy that we're very pleased with! Even the financing was a breeze.
VINCENT HELPARD
5/2/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BUDA, TX
Joan B|2019 Chevrolet Traverse
Confirmed Service Customer
5/2/2025
Timely, friendly personnel, efficient service. I drive an hour and a half to use this dealership. Outstanding customer service!
5/3/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CALDWELL, TX
Everett W|2025 Chevrolet Equinox
Confirmed Sales Customer
5/2/2025
Pleasant experience from first call to driving our new vehicle away. Well worth the 3-hour drive down to Austin!
TOMMY COOREMANS
5/3/2025
Everett, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
N RICHLAND HILLS, TX
Roberto M|2020 Chevrolet Blazer
Confirmed Service Customer
5/2/2025
From the moment I arrived to the shop, everything felt different and was not a great experience. Since I have been coming to Henna for my regular vehicle maintenance, I have always been greeted by staff when I park. Sometimes, I might have to wait a little bit, but always have someone approach me. This time, I was waiting outside for 10 minutes, and still no one came outside. So I made my way in, figuring they were extremely busy. Quite the opposite, 4 individuals just sitting behind their desk and not one approached me or asked if someone had helped me. I stood there while everyone was either just looking at their computer or their phone. One, actually got up, passed me while still not acknowledging me, to go vape outside. So went over to the checkout desk, and asked who I should go up to for my appointment I had scheduled. She sent me back over to the service desk, where still no one bothered to talk to me. I eventually just pushed myself onto a service member to get things moving. Then, when my car was ready, I have always been able to use a coupon for my services there (even from a different Chevy dealership) and the person at the counter made it seem that they had never done it since she has been there. She talked to the manager and said they would only be able to take $20 off the service but this would be the last time. I don't mind if that is the case, but the manner in which you approached it was awful. I have always enjoyed the service I have received from this location, but probably will have to find a different place to service my two vehicles, this was just a terrible experience.
5/3/2025
Roberto, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (512) 961-6977 so we can work towards a resolution.
PFLUGERVILLE, TX
Gilbert C|2016 Chevrolet Tahoe
Confirmed Service Customer
5/2/2025
Service scheduling was easy. Vehicle services were performed as requested, and completed on time as promised.
5/3/2025
Gilbert, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
William K|2013 Chevrolet 3500HD Silverado
Confirmed Service Customer
5/5/2025
except for the cost, the service department was very good at communicating what was going on, and completing repairs in a timely fashion.
5/6/2025
William, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Kenneth B|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
5/5/2025
Service was performed in a timely manner as is my usual experience. I've bought vehicles from this dealership since the 90's. I've always trusted Mark Poth and team with all service concerns including oil changes.
5/6/2025
Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MARBLE FALLS, TX
Miriam G|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/6/2025
Great experience
RAUL GUZMAN
5/7/2025
Miriam, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
MISSION, TX
Danielle H|2016 Chevrolet Tahoe
Confirmed Service Customer
5/7/2025
Alvin is amazing!! He took great care of my needs answered my questions, was honest and delivered my truck to me. Its still having an issue with my radio but customer service was impressive!!
5/8/2025
Danielle, we truly appreciate your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 832-2386.
AUSTIN, TX
Autumn L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/7/2025
I had the pleasure of working with Hector S and he made me feel valued and appreciated during and after my purchase of my new truck. He throughly went through all the features and helped me understand all of my options. I felt he was extremely trustworthy and experienced. I will always recommend him and your dealership to anyone I know who is interested in buying a new vehicle. I felt like everyone I crossed paths with there was incredibly friendly and professional. There was an amazing selection of vehicles on hand to chose from and I was able to get exactly what I wanted from Henna. Overall, the best experience I have ever had at a dealership and now feel like I am part of the Henna family for all of my future vehicle purchases. And I'd like to say again how incredible Hector is! Thank you for being so far above and beyond the standard car buying experience!
HECTOR SORIANO ALVEO
5/8/2025
Autumn, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thanks again for the recommendation, and have an amazing day!
ROUND ROCK, TX
Anne P|2021 Chevrolet Trax
Confirmed Service Customer
5/9/2025
Every time I take my vehicle in for service, all of the staff are very professional and courteous. They also complete the work in a timely manner.
5/12/2025
Anne, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PFLUGERVILLE, TX
Cynthia W|2018 Chevrolet Equinox
Confirmed Service Customer
5/9/2025
The wait time was longer than I was told, but that's ok I understand that can happen. What I didn't know was the price increase for a oil change.
5/11/2025
Cynthia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Jared O|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/11/2025
Felt that the service department actually cared for the customer. Very happy with Aaron Coy‘s performance; even under less than ideal circumstances. Thanks to coach for the ride(s) home.
5/12/2025
Jared, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Manuel T|2025 Chevrolet Equinox
Confirmed Sales Customer
5/12/2025
Tommy was very helpful and the whole experience was great.
TOMMY COOREMANS
5/13/2025
Manuel, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
EL PASO, TX
Rafael M|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
5/13/2025
it was good
CHRISTIAN GOMEZ LEAL
5/14/2025
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
AUSTIN, TX
Beverly S|2017 Chevrolet Equinox
Confirmed Service Customer
5/15/2025
I was truly satisfied how everything went. The time was just right, it wasn't too long. The final pay was on time as well. I love Henna Chevrolet. That's my king of place. The service assistant was also cool. Thank You Kindly.
5/14/2025
Thank you! We always love hearing from our customers and are glad you had such a positive experience with us. If you need anything else, please don't hesitate to call or stop by. Have a great day!
AUSTIN, TX
Danielle H|2016 Chevrolet Tahoe
Confirmed Service Customer
5/15/2025
This is the second time at the dealership. Very inconvenienced by the fact that you guys dont offer loaner cars to those spending thousands of dollars repairs/labor! Lexus offers loaner vehicles, so does Toyota! I dont ever want to be without my vehicle for almost three weeks on a service that was quoted to take 6 hours! Alvin is great though!!
5/16/2025
Danielle, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (512) 961-6977 so we can assist you further.
AUSTIN, TX
Sharon C|2015 Chevrolet Corvette
Confirmed Service Customer
5/15/2025
Everyone was patient with all questions. Service was great!
5/16/2025
Sharon, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Michael S|2025 Chevrolet Trax
Confirmed Service Customer
5/1/2025
I came in for my first oil change/tire rotation/multi point inspection. I was in and out within an hour and was greeted by Gus and treated well. The lounge was nice (although there was a guy fast asleep and snoring up a storm! :) ) Even though it takes me a while to get there, this is a great Chevy dealership, and I recommend it!!
5/2/2025
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LEANDER, TX
John C|2024 Chevrolet Corvette
Confirmed Service Customer
5/1/2025
Easy online appt system, large spacious service center, met immediately upon driving up, complimentary uber service, and service advisor was informative, courteous and prompt.
5/2/2025
John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Mark P|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
5/6/2025
Staff is always a Pleasure to Deal with. Great Service at a Reasonable Price!
5/7/2025
Mark, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELGIN, TX
Richard H|2025 Chevrolet Silverado 1500
Confirmed Service Customer
5/12/2025
My service advisor was very helpful and checked me in right after arrival. He asked me if I had an extended maintenance plan to cover the cost of the service, when he saw that I had some coverages listed in my account. He took the time to contact finance to see what the plans were and even called the third party company to see if the service was covered. Ultimately it was not, as I purchased the extended warranty and not an extended maintenance, however I appreciate his effort in making sure I had the best experience possible.
5/12/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Emilee W|2025 Chevrolet Traverse
Confirmed Sales Customer
5/13/2025
Christian Gomez was AMAZING and made the process so easy. We will definitely be using him again!
TOMMY COOREMANS
5/14/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUTTO, TX
Garry H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/17/2025
Friendly and professional
5/19/2025
Garry, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Philip M|2020 Chevrolet Corvette
Confirmed Service Customer
5/17/2025
Appreciate Henna accommodating me on short notice and finishing the work in less time than anticipated. Everyone was friendly and helpful
5/19/2025
Philip, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. We are always more than happy to assist you if anything else comes up. Take care!
JONESTOWN, TX
Cheryl B|2019 Chevrolet Malibu
Confirmed Service Customer
5/18/2025
Service I came for was completed in a timely manner. Thanks so much.
5/19/2025
Cheryl, thank you so much for the positive review! We can't wait to see you again, have a great day.
MANOR, TX
Saprina C|2025 Chevrolet Trax
Confirmed Service Customer
5/18/2025
The workers was helpful
5/19/2025
We really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Irene V|2023 Chevrolet Traverse
Confirmed Service Customer
5/20/2025
Alvaro Castillo at Henna Chevrolet Inc is a wonderful representative for quality care, immediate attention and customer service.
5/22/2025
Irene, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P. - Service. If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Larry I|2018 Chevrolet Equinox
Confirmed Service Customer
5/21/2025
Repairs completed within timeframe promised.
5/22/2025
Larry, we are glad we could help! We look forward to your next visit! Take care!
AUSTIN, TX
Lyndal G|2025 Chevrolet Trax
Confirmed Sales Customer
5/21/2025
Hector Soriano was amazing help.
HECTOR SORIANO ALVEO
5/23/2025
We're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
PFLUGERVILLE, TX
Katherine R|2020 Chevrolet Traverse
Confirmed Service Customer
5/24/2025
Gustavo is an excellent Service Advisor. I usually seek out Alvin, as I have know him forever but Gustavo has become a trusted person that I can be comfortable with when it comes to my vehicle's care. Please give him a high five, pat on the back and a little bonus cash from me, if possible. Thank you to all of my Henna Vehicle Care Team!! ***Special Thank You to George in the mechanic bay from me as well***
5/26/2025
Katherine, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JARRELL, TX
James G|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
5/26/2025
The documented mileage out on the paperwork did not match the mileage on my odometer when I picked up my truck (6 miles difference). I also noticed dirt and oil smudges on my transmission tunnel carpet.
5/27/2025
James, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (512) 961-6977 at your earliest convenience to discuss how we can turn your experience into a positive one.
LEANDER, TX
Juan R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
5/28/2025
Raul Guzman he’s the best salesman you have you need to hire more people like him he helped me to understand every future in the new truck that I buy I will go back and buy the next truck with him and recommend friends and family to do the same.
RAUL GUZMAN
5/30/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P. Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
BUDA, TX
Leslie P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
5/16/2025
The service appointment was quick and professional. My service advisor, Gus, was polite, knowledgeable and professional.
5/19/2025
Leslie, we're happy to hear you had such a positive experience with Gus! Feel free to reach out to us if you need anything. Have a wonderful day.
GEORGETOWN, TX
Kayla W|2024 Chevrolet Malibu
Confirmed Service Customer
5/21/2025
I cannot express how happy I was with the service I received from Henna Chevrolet after dealing with a different dealer located in South Austin
5/22/2025
Kayla, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Miguel G|2024 GMC Sierra 1500
Confirmed Service Customer
5/22/2025
I made an appointment, I arrived and wait more than 15 minutes to someone to show up . I ask for washing truck with service they say they can’t they will return it next week . My truck had 2 recalls and they didn’t work on it , it looks like they didn’t check anything . It’s a poor service dealership compared with covert my usual , I will never come back or recommend . It seems this is a business with lack of supervision
5/23/2025
Miguel, we regret to hear that you had this experience with us. If you are willing to give us another chance, please contact us at (512) 832-2386 so we can understand your situation better in order to try and turn your experience around. Thank you, Henna Chevrolet, L.P. - Service
AUSTIN, TX
Anne P|2021 Chevrolet Trax
Confirmed Service Customer
5/23/2025
My "check engine light" came on, so I took it in for diagnostics and repair. I left it on Monday afternoon, and received a call almost exactly 72 hours later that the problem has been diagnosed and repaired. What a nice surprise!
5/26/2025
We appreciate you taking the time to leave us this feedback. We hope you have a great day!
PFLUGERVILLE, TX
Sharon J|2024 Chevrolet Trailblazer
Confirmed Service Customer
5/27/2025
I brought my car in for a regular service visit but had 2 more issues I needed to discuss. Aaron took the time to give me answers to my other issues but also said if I continued to have the issues to check back with him. Great service. Thanks, I'll continue to go back to Henna.
5/28/2025
Sharon, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Nancy B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
5/28/2025
Fast dependable oil change service.
5/29/2025
Nancy, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
DEL VALLE, TX
Frank H|2009 Chevrolet Silverado
Confirmed Service Customer
5/29/2025
No issues and quick professional service. Gus Garcia was the service rep who helped me.
5/30/2025
Frank, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We look forward to your next visit! Take care!
PFLUGERVILLE, TX
Benjamin J|2025 Chevrolet Traverse
Confirmed Sales Customer
5/28/2025
Experience was great. No complaints
JAMES PATTERSON
5/29/2025
Benjamin, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
BASTROP, TX
Linda D|2025 Chevrolet Trax
Confirmed Sales Customer
6/1/2025
The salesman was awesome, he listened to want I was looking for. Got a great deal!
CHRISTIAN GOMEZ LEAL
6/3/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Domingo A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
Business as usual, communication and transparency, it is the essence of feeling secure and confident. I know my truck is in good hands. Thanks Henna
6/3/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
SAN MARCOS, TX
Carl S|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
6/3/2025
Buying the truck was simple, fast, no junk fees or back and forth. Everyone was easy to work with and no one was pushy. Richard let me take the truck for a test drive alone, which was nice and everything was just smooth.
VINCENT HELPARD
6/4/2025
Carl, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Clyde T|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
6/4/2025
Roger was a pleasure to work with. Everyone went out of their way to deliver the vehicle the afternoon after it arrived at the dealership via transport (about 5 hours) to meet my tight time constraint. Roger was excellent at keeping me informed throughout the order and purchase phases.
JAMES PATTERSON
6/5/2025
Clyde, thank you for your kind review; we are happy to pass along your comments to Roger here at Henna Chevrolet, L.P.! We look forward to your next visit! Take care!
GEORGETOWN, TX
Tressie L|2025 Chevrolet Equinox
Confirmed Sales Customer
6/8/2025
I had a great experience with Hector
HECTOR SORIANO ALVEO
6/10/2025
Tressie, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
PFLUGERVILLE, TX
Susan M|2008 Chevrolet Trailblazer
Confirmed Service Customer
6/9/2025
Have trusted Henna with my car/truck repairs and maintenance since 1995. I feel confident when they've had my car or truck that they will use new parts and service only what is necessary - not trying to convince my (like other garges) that I need unnecessary work.
6/10/2025
Susan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROUND ROCK, TX
Nichole R|2025 Chevrolet Trax
Confirmed Sales Customer
5/29/2025
Amazing experience!!! Tommy and Dean are the best! This is my second vehicle from Henna.
TOMMY COOREMANS
5/30/2025
Nichole, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
MANOR, TX
Brian E|2018 Chevrolet Volt
Confirmed Service Customer
6/2/2025
On schedule, finished early, friendly staff answered all my questions, and waiting area is really nice.
6/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Steven P|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/4/2025
Very kind people & helped out right away
HECTOR SORIANO ALVEO
6/5/2025
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MCGREGOR, TX
Juan G|2025 Chevrolet Trax
Confirmed Sales Customer
6/4/2025
José Santamaria was vert helpful... he was listening on our want and needs... very profesional
JOSE SANTAMARIA
6/5/2025
Juan, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Thank you again for choosing Henna Chevrolet, L.P. and we hope to see you again.
WESTCHESTER, IL
Roy S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/10/2025
Caleb did a great job. As a service advisor, it went over everything checked the truck. Listen to my concerns handle them.
6/11/2025
We're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SPICEWOOD, TX
Jake J|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/10/2025
Good
6/11/2025
Jake, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
ROUND ROCK, TX
Dustin D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/11/2025
Hector was amazing to work with and got me into a vehicle that was all I was looking for and more. Had a small issue with power driver seat but the process of getting that taken care of was quick and easy. Truly impressive service all around
HECTOR SORIANO ALVEO
6/12/2025
Dustin, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SAN ANTONIO, TX
Daniel T|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/11/2025
Great at keeping time for appointments and getting me back on the road quickly
6/12/2025
Daniel, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Giovanni R|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
6/13/2025
Better and faster than Don Hewlett Chevrolet.
6/15/2025
Giovanni, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Mason B|2025 Chevrolet Trailblazer
Confirmed Service Customer
6/15/2025
Quick and easy
6/16/2025
Mason, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Jacob C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/15/2025
Awesome service
6/16/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Saul L|2013 Chevrolet 1500 Silverado
Confirmed Service Customer
6/17/2025
Randy was great
6/18/2025
Saul, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Viviana M|2025 GMC Sierra 1500
Confirmed Service Customer
6/18/2025
So fast was in n out fast then I thought it was gonna take. I was happy to be in and out. I’ll give them five
6/19/2025
Viviana, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
PFLUGERVILLE, TX
Berta S|2022 Chevrolet Suburban
Confirmed Service Customer
6/19/2025
Customer service was excellent
6/20/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
SAN ELIZARIO, TX
Johnny T|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/20/2025
Miscommunication from front to back
6/23/2025
Johnny, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (512) 961-6977 so we can assist you further.
CHINA SPRING, TX
David C|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
6/20/2025
Great service, thank you.
6/23/2025
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
AUSTIN, TX
Hector S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
6/23/2025
Great atmosphere and outstanding customer service
6/24/2025
Hector, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
Jonas M|2019 Chevrolet Corvette
Confirmed Service Customer
6/28/2025
Made appointment on line. Showed up early and was greeted by service advisor. Took good care of my car. The service of the car was fast. The lobby was nice to set in and have a couple of business calls.
6/30/2025
We appreciate you taking the time to leave us this feedback. Thank you, and have a fantastic day!
ROUND ROCK, TX
Miles B|2018 Chevrolet Colorado
Confirmed Service Customer
6/12/2025
Always good.
6/13/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
PFLUGERVILLE, TX
Orlando C|2016 Chevrolet Suburban
Confirmed Service Customer
6/16/2025
I just had a simple inspection to do. My suburban passed all checks but when it came back it had three new scratches, one caused a dent in the fender. I asked them to please check the old pictures and they said it was difficult to see. I looked at the pics also and I did not see the scratches. It was my perception that they caused the scratches when it was in the shop but they said they had to review video and saw no one standing in that corner. I guess that means they do not think they are liable for that but its fairly clear that the scratches were not there from the pictures the service attendant took at the beginning of the visit. I felt disregarded.
6/17/2025
Orlando, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
LEANDER, TX
Daniel D|2023 Chevrolet Bolt EV
Confirmed Service Customer
6/16/2025
Great!
6/18/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Sharon C|2021 Chevrolet Equinox
Confirmed Service Customer
6/17/2025
over all fast and good service.
6/18/2025
Sharon, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
AUSTIN, TX
Douglas D|2025 Chevrolet Suburban
Confirmed Sales Customer
6/25/2025
Raul was so unbelievably kind and helpful. He wasn’t pushy and felt like he was a true partner in figuring out our big car purchase for our family. 10/10 recommend!
RAUL GUZMAN
6/26/2025
Douglas, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
AUSTIN, TX
Michael M|2021 Chevrolet Tahoe
Confirmed Service Customer
6/27/2025
My 5th Tahoe from Jenna always good prompt service.
6/30/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Patrick W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/28/2025
Alex has always been the best service provider
6/30/2025
Patrick, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Feel free to reach out to us if you need anything. Have a wonderful day.
HUTTO, TX
Laura V|2024 Chevrolet Silverado 1500
Confirmed Service Customer
6/30/2025
Very hood
7/1/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
LOCKHART, TX
Ara M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
6/30/2025
Great staff--reliable, friendly, professional
HECTOR SORIANO ALVEO
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Felipe C|2025 Chevrolet Trax
Confirmed Sales Customer
6/30/2025
Muy atentos y amables
NOEL SALGADO
7/1/2025
¡Nos alegra mucho haberle brindado una experiencia tan positiva! No dude en contactarnos si hay algo más que podamos hacer por usted.
CEDAR CREEK, TX
Carlos F|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/1/2025
Our sales representative was Roger Patterson. Roger is the best car salesman I have ever had the pleasure of buying an automobile from. He was very knowledgeable, straightforward, to the point, and very helpful during my buying process. Everyone I spoke to at Henna was very friendly. Overall it was just a relaxed atmosphere with no sense of pressure to buy at all. Thank you Roger and Henna Chevrolet.
JAMES PATTERSON
7/2/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! Please don't hesitate to reach out if there's anything additional we can do for you.
RICHTON, MS
Sarah R|2024 Chevrolet Tahoe
Confirmed Service Customer
7/1/2025
I dropped off my vehicle on Monday, June 16 to diagnose transmission error codes I was receiving upon vehicle start up. The dealer had my vehicle for two weeks, with no resolution. I had to consistently call for any type of update on my vehicle status. Finally, after 2 weeks with minimal updates and no resolution, I request to pick up my vehicle on Friday June 27.
7/3/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to us at (512) 961-6977 at your earliest convenience to discuss how we can turn your experience into a positive one.
LIBERTY HILL, TX
Jose A|2012 Chevrolet Tahoe
Confirmed Service Customer
7/2/2025
Alvin and the crew throughly looked at my concern regarding the brakes on my vehicle. Always a great experience at this location.
7/4/2025
Jose, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Shanece C|2023 Chevrolet Trailblazer
Confirmed Service Customer
7/2/2025
I had and appointment for a detail in which it took the advisor 30 min to come out and check me in. I was told the wait would be 1 to 1 1/2 hour, after waiting 2 hours for a basic In and Out wash I went to check on my car. Randy said their finishing it up. So I waited another 20 min and he finally decided to go to the back on check on it. About 10 min later they brought the car back around. I the interior was just as dirty as how I brought it in. I'm being charged $60 for a wash and vacuum in which the vacuum was a very terrible job. I cleared out my car completely before taking it in so it should have been an easy clean. He asked, well do you want me to send it back and of course I did. The second time it came out was an ok job. $60 is a lot of money for a mediocre vacuum and wash. He discounted me $25 but I'd rather they just did their jobs to begin with and also not lie about the wait time and take 30 minutes to acknowledge a customer. So after all of this the discount really meant nothing for me because the POOR customer service was all I could think about. I go here often because my dealer is quite far, but next time I'll just make the trip to them.
7/4/2025
Shanece, thank you for taking the time to leave us feedback about your experience with us. If you are willing to give us another chance, please contact us at (512) 961-6977 so we can understand your situation better in order to try and turn your experience around. Thank you, Henna Chevrolet, L.P.
AUSTIN, TX
Matthew V|2024 Chevrolet Blazer EV
Confirmed Service Customer
7/3/2025
All was done and respectful advisor
7/6/2025
Matthew, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P. - Service! We sincerely value your business and look forward to your next visit!
BEE CAVE, TX
Todd E|2019 Chevrolet Colorado
Confirmed Service Customer
7/3/2025
I never write reviews about anything but Henna Chevrolet and Eddy Wallace, the Service Manager deserve a special shout-out. Long story short: I took my 2019 Chevy Colorado Z71 (V6, 8-speed transmission) to Capitol Cheverolet (not Henna) for a transmission shudder issue (a common problem - it's all over the internet). Capitol had replaced my torque converter for this exact same problem 7,000 miles earlier and it was still under warranty. Capitol claimed it was not the torque converter - they told me I needed to replace my entire transmission for $10,000. Only 43,000 miles on the truck, no towing or heavy loads, and they tell me the transmission is shot! I knew they were trying to scam me because the transmission shifts perfectly - the problem was the exact same issue that was fixed once with a new torque converter. So I took the truck to Henna to diagnose the issue - they had a wait for transmission work but Eddy got me in and confirmed the torque converter needed to be replaced - the transmission was fine. They did the work under warrantly (which Capitol should have done), $0 cost to me. The people at Capitol Chevrolet are a bunch of crooks - had I not known better I would have paid $10,000 for a new transmission that I didn't need. So kudos to Henna Chevrolet and Eddy Wallace for being honest and doing the right thing. (BTW - I bought the truck new at Henna - best car buying experience I ever had. The only reason I went to Capitol is because I live in south Austin - I will never go there again).
7/6/2025
Todd, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Amanda W|2010 Chevrolet Camaro
Confirmed Service Customer
7/4/2025
Easy check-in, appropriate questions were asked. Was kept updated on the status of my vehicle.
7/6/2025
Amanda, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
HUTTO, TX
Paul B|2017 Chevrolet Bolt EV
Confirmed Service Customer
7/4/2025
Had our Bolt towed to Henna on a Friday with what turned out to be a dead 12V battery. Was initially told it would take 4-5 days before it was looked at, but they actually got to it on Monday and finished it by that afternoon, so I was pleasantly surprised at the quick turnaround. However, we are a retired, one-car family, and since no loaner vehicles were available, we still had to pay almost $200 for a rental vehicle over the weekend. Would like to see more loaner vehicles available.
7/7/2025
Paul, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (512) 961-6977 so we can assist you further.
AUSTIN, TX
Jakobe H|2025 Chevrolet Equinox
Confirmed Sales Customer
7/8/2025
My experience was highly positive. Christian was exceptionally courteous and helpful throughout the entire process. I will undoubtedly return to Henna Chevy for a future vehicle purchase.
CHRISTIAN GOMEZ LEAL
7/9/2025
Jakobe, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LULING, TX
Rebecca R|2024 Chevrolet Traverse
Confirmed Service Customer
7/8/2025
I was thankful for Mr coy for bringing it to my attention that I actually had the care plan where I was able to be getting my oil change tire rotations for free. I’m upset that I have paid for three oil change and rotations and not one person has brought it to my attention until yesterday and I am seeking a full refund for those three. It’s upsetting that not even the service person nor the cashier had ever brought that to my attention. Poor customer service on every end there.
7/9/2025
Rebecca, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
AUSTIN, TX
Juan O|2021 Chevrolet Tahoe
Confirmed Service Customer
7/9/2025
went to have a diagnosis done to fix the faults that the 2021 Chevy Tahoe has and a transmission failure that indicates on the dashboard that it will not change soon and they did not tell me where the faults are and they could not work on my vehicle since the engine had already been worked on elsewhere.
7/10/2025
Juan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
DEL VALLE, TX
Elizabeth M|2018 Chevrolet Trax
Confirmed Service Customer
7/9/2025
Randy was extremely professional and the vehicle was ready before the date expected!
7/11/2025
Elizabeth, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Michael N|2023 Chevrolet Tahoe
Confirmed Service Customer
7/10/2025
Great deal I got to place Van vehicle that I did need anymore with one that I could use I thank my dealer for his help for found us the Vehicle we like thank again. Joe
7/13/2025
Michael, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Paul G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/11/2025
Everything at the dealership was fine, friendly service. But I had an issue one I got there with being told it would be 4hrs to complete my 20.000 mile service after I made an appointment. The reason I was given is my appointment was around lunchtime and everyone was going to lunch for an hour. I chose to just get an oil change instead of my 20k service due to this. I drive a long way to get my service done at Henna because I have always had excellent experiences there. I’m hoping this was one time occurrence not the new normal.
7/14/2025
Paul, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 961-6977.
THRALL, TX
Marilyn H|2023 Chevrolet Corvette
Confirmed Service Customer
7/15/2025
My experience at Henna Chevrolet was top-notch. I was met immediately upon arrival by Aaron who talked with me about the service I needed for my car. He covered the processor there were no surprises then their technicians started work immediately and were finished in no time. They checked everything including tire pressure & fluids in addition to the service I requested. I will definitely go back & I highly recommend Henna Chevrolet.
7/16/2025
Marilyn, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
MCDADE, TX
Richard M|2025 Chevrolet Tahoe
Confirmed Sales Customer
6/30/2025
Quick and easy.
RAUL GUZMAN
7/1/2025
Richard, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
SAN ANTONIO, TX
Alma B|2015 Chevrolet Equinox
Confirmed Service Customer
7/1/2025
Friendly and thorough in identifying all my car needed.
7/2/2025
Alma, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LIBERTY HILL, TX
Dale S|2025 Chevrolet Trax
Confirmed Sales Customer
7/2/2025
Great help from Raul especially as a first time buyer showed me every step. Of the way into my new car
RAUL GUZMAN
7/5/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
GEORGETOWN, TX
Mark H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/2/2025
Had a great experience. Deal was made quick and painlessly, and they moved me right into my new truck.
JOSE CORTEZ
7/5/2025
We are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
David L|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/8/2025
Excellent. Gabriel Pineda did a wonderful job helping us purchase a new Tahoe.
GABRIEL PINEDA
7/9/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Del D|2021 Chevrolet Equinox
Confirmed Service Customer
7/8/2025
After having the battery replaced, when I got home I noticed that one of the battery hold down nuts and washer had been left off. The battery cover was not completely snapped in place as well. Neither issue is a huge deal, but the reason I take my vehicle to the dealer is to avoid these types of mistakes.
7/9/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 961-6977.
AUSTIN, TX
Brent D|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/9/2025
Our experience was very quick and painless! We showed up and were treated by Gabe who was very polite and professional. Throughout the process Gabe wasn’t pushy or forcing anything and did a great job.
GABRIEL PINEDA
7/10/2025
Brent, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUTTO, TX
Sharon C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/15/2025
They helped me get out of an upside down lease situation and into a regular finance deal on the truck I wanted.
TOMMY COOREMANS
7/16/2025
Sharon, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
NEEDVILLE, TX
Lindsey R|2023 Chevrolet Tahoe
Confirmed Service Customer
7/17/2025
While my car was not seen right away and I had to call for an update - Randy made it right and went above and beyond making sure he did everything he could for me. I’m so thankful for Henna and their service department. The uber to my parents nearby the dealership and then to work was greatly appreciated. But cleaning it and bringing it to me was exceptional customer service. After this experience I will be returning to Henna for my next new vehicle hands down. Thank you Randy and team.
7/18/2025
Lindsey, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Anne P|2021 Chevrolet Trax
Confirmed Service Customer
7/17/2025
This was just a quick multi-point inspection. It was indeed done quickly and professionally.
7/20/2025
Anne, It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
PFLUGERVILLE, TX
Mayra G|2022 Chevrolet Trax
Confirmed Service Customer
7/17/2025
I had scheduled a service request online and called Henna to ask for an estimate of services. Alvin let me know my appointment wasn’t showing up but I could still bring in my vehicle the next day to get serviced and made my phone call a great experience. Upon arriving that day, Aaron was my service advisor and went above and beyond my expectations. It was my first time getting my vehicle serviced and didn’t understand the process or what warranty my vehicle had. Aaron took care of everything from the beginning and explained the process and let me know what I had and what was covered. He gave me updates and walked me through everything until the end. I appreciated his kindness and work ethic. I had a great first experience at Henna.
7/20/2025
Mayra, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
MANOR, TX
Nelson A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/19/2025
This is the second brand new vehicle that I bought for myself minus the family vehicles in the past. Noe is who sold us on or new truck and his customer service was excellent! However, when it was purchased, gased up and serviced it was never cleaned inside the truck. There was something that was spiled inside the truck all over the passenger side door and a dried puddle on the floor mat as well. There was dirty lint on the carpeted floor in the front and back. I can see there was NO effort in giving a clean brand new truck to a new customer.
NOEL SALGADO
7/21/2025
Nelson, your wonderful feedback and rating mean a lot to us. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
LEANDER, TX
Alex C|2021 Chevrolet Tahoe
Confirmed Service Customer
7/22/2025
Great service!
7/23/2025
Alex, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Patricia B|2025 Chevrolet Trax
Confirmed Sales Customer
7/15/2025
My experience was wonderful. Chris and Anthony were absolutely helpful and extremely professional in my process of buying my new SUV. I would definitely recommend anyone who wants a new vehicle to try Henna. All of the personal working were very friendly and a pleasure to be around and work with.
CHRISTIAN GOMEZ LEAL
7/16/2025
Patricia, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!
AUSTIN, TX
Stephanie B|2025 Chevrolet Trax
Confirmed Sales Customer
7/16/2025
Raul was extremely informative and made the entire experience seamless.
RAUL GUZMAN
7/17/2025
We're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Jessica H|2025 Chevrolet Blazer EV
Confirmed Service Customer
7/17/2025
I asked them to do a total vehicle update. I was informed there was no update for it, however there was no details on the invoice that they even tried to check for update or perform one. Being as we have a special car we need a dealership service center we can rely on that will fully support this technology. I informed the tech that I had a couple of technical issues and he said they didn't have time to look at them at this appointment and will have to schedule service again for them to look into the matter - of which I am pretty sure an update would fix the issues and glitches at hand
7/18/2025
Jessica, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 961-6977. We look forward to hearing from you.
ROCKDALE, TX
Kathleen S|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/22/2025
The process was absolutely seamless I was in and out in less than 40 minutes.
7/23/2025
Kathleen, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Jay R|2016 Chevrolet Colorado
Confirmed Service Customer
7/24/2025
This was a repair situation, not routine maintenance. The truck was with the dealer for 9 days and there was little to no communications as to status that were not initiated by me. It got quite frustrating. My experience with routine maintenance situations has been good, but this one was quite frustrating.
7/25/2025
Jay, we appreciate your honest feedback, as we are always looking for ways to improve. Please reach out to us at (512) 961-6977 so we may identify ways to improve your experience.
MANOR, TX
Linda R|2025 Chevrolet Tahoe
Confirmed Service Customer
7/25/2025
Roger is great, very attentive & detail oriented! Follows through and is very friendly ! Purchased 2 vehicles from him this year!
7/27/2025
Linda, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
Domingo A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/24/2025
Short and sweet
7/25/2025
Domingo, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
SAN MARCOS, TX
Yanez Y|2017 Chevrolet Cruze
Confirmed Service Customer
7/26/2025
I wasn't too thrilled that I took my car in to get multiple things done, but no one told me that every single different item would have a different labor fee attached to it. I thought when one technician performed maintenance it was for the total labor not by each individual thing being worked on. I paid over 1,000 in labor but everything that i did was only 500.. this was insane. not only that, i was never told when my car was ready i had to keep calling them to check the status. the next day my transmission light turned on and I DIDN'T trust the dealership to go back to them because when i received the inspection report everything was in the green but I KNEW that there was things that weren't actually checked because they need to be repaired of replaced. The technician obviously didn't do his correct job and when i spoke to Randy he didn't seem concerned or care to offer any solutions or corrective action that i pointed this out, he only acknowledged what i said by repeating it. not a great experience and i will not be back and will not be recommending, in fact i will steer others from this dealership service department to ones that actually take care of their clients.
7/28/2025
Yanez, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 961-6977. We look forward to hearing from you.
AUSTIN, TX
Elizabeth B|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/29/2025
Hector was amazing and took his time explaining all the specs on my new Equinox.
HECTOR SORIANO ALVEO
7/30/2025
Elizabeth, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
MCDADE, TX
Rita S|2013 Chevrolet Equinox
Confirmed Service Customer
7/29/2025
Great job. Thanks
7/30/2025
Rita, we appreciate your positive review about your recent experience with us! Thank you again for choosing Henna Chevrolet, L.P. and we hope to see you again.
AUSTIN, TX
Anna P|2025 Chevrolet Traverse
Confirmed Sales Customer
7/30/2025
Everyone was super friendly and helpful.
RAUL GUZMAN
7/31/2025
Anna, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
MANOR, TX
Keefe B|2023 Chevrolet Bolt EV
Confirmed Service Customer
7/31/2025
I brought our 2023 Bolt in for a Warranty SeAutonationa clicking noise in the driver front wheel area. I originally m’ke an online appointment for a tire rotation and asked for the clicking noise to be investigated. When we dropped offSeAutonationafor service, we were told that we couldn't make an appointment for the warranty service, but would have to drop it off unscheduled and they would put the vehicle in some kind of queue to eventually be serviced. So we dropped it off the next week. After several days of no word, i called and the service rep, Aaron, who told me the car was next for their tech to look into. After a few more days I was told they thought the clicking was from the strut and would order a part. After a few more days I was told that the part was in and it would be installed on Friday (This was 1.5 weeks after dropping it off.) If it didn't fix the problem, then they would have to continue to diagnose. After not hearing anything until about 3pm on Friday I called and was told the service tech was still waiting on the part to ship. Then I was told it was a miscommunication with the tech and they were sorry, but the part would be installed on Monday. Monday they called me and told me it didn't fix the problem and they would continue to diagnose. After not hearing anything for another week, I called the following Monday and told them I was going to pick up the car. I paid for the tire rotation but noticed that the pressures on the tires didn't match, so I'm assuming they didn't check the tire pressure during the rotation. The next day I called Autonation Chevrolet West Austin, made an appointment for the Bolt to be looked at the next day and by 12:30 received word the problem was fixed. And it was. A bearing in the wheel hub was bad and the replaced the hub and bearings. The experience at Henna was so weird. It's like they really, really never wanted me to buy another Chevrolet again. If it wasn't for the care I received at Autonation, I would never consider a Chevrolet again.
8/3/2025
Keefe, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 832-2386 to discuss your concerns, as your satisfaction is of utmost importance to us.
AUSTIN, TX
Jose P|2025 Chevrolet Trailblazer
Confirmed Service Customer
7/28/2025
Quick and easy service. Waited less than expected.
7/29/2025
We're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!
AUSTIN, TX
Keith R|2014 Chevrolet Cruze
Confirmed Service Customer
7/28/2025
The customer service and communication is horrible here. I never received the status of my vehicle repair unless I reached out to the location. I was advised that my car was ready after 17 days and it was not. I can go on and on about the horrible experience I endured. I have asked the Service Director to act in good faith and issue me a partial refund to my credit card but have yet to hear anything. I don't understand why there is a lack of effective communication from upper management and the employees. Nevertheless, I hope that this horrible experience is made right by issuing a reasonable refund back to my card. Thanks.
7/28/2025
Keith, thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to us at (512) 961-6977 when you can so we can address this situation directly. Thank you and have a great day.
MANOR, TX
Henry M|2017 Chevrolet Corvette
Confirmed Service Customer
7/28/2025
it was a great visit. I was in and out in a short amount of time and I was able to use a coupon and rewards points towards the service of my vehicle.
7/30/2025
Henry, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Henna Chevrolet, L.P. - Service and we hope to see you again.
AUSTIN, TX
Keith R|2014 Chevrolet Cruze
Confirmed Service Customer
7/29/2025
HORRIBLE CUSTOMER SERVICE EXPERIENCE FROM START TO FINISH ON ALL LEVELS.
7/30/2025
Keith, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 832-2386 to discuss your concerns, as your satisfaction is of utmost importance to us.
MANOR, TX
Joe R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
7/29/2025
It went very well.
RAUL GUZMAN
7/30/2025
Joe, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
KYLE, TX
Melissa H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
7/29/2025
Henna provided us the best customer service. It was easy and hassle free.
GABRIEL PINEDA
7/31/2025
Melissa, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
Cleve T|2017 Chevrolet Camaro
Confirmed Service Customer
7/31/2025
Shoutout to Mr. Brown the valet driver and Coach the shuttle driver these guys always greet you with a warm welcome.
8/2/2025
Cleve, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Les K|2020 GMC 2500HD Sierra
Confirmed Service Customer
7/31/2025
Randy was great! Listened to my concerns and got it all done on time.
8/2/2025
Les, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Samuel S|2025 Chevrolet Colorado
Confirmed Sales Customer
8/9/2025
Great experience. Good communication. I'll recommend and return.
VINCENT HELPARD
8/11/2025
Samuel, thank you so much for your positive comments about Henna Chevrolet, L.P.! Thanks again for the recommendation, and have an amazing day!
SPICEWOOD, TX
Lillian J|2016 Chevrolet Cruze Ltd
Confirmed Service Customer
8/9/2025
My car was there almost a week I explained what the computer was saying and the situation was still not solved. I cannot use my air conditioner car will overheat. I am so disappointed.
8/11/2025
Lillian, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. If you'd be willing to provide more feedback, please reach out to us at (512) 961-6977 so we can assist you further.
AUSTIN, TX
Vonda B|2020 Chevrolet Colorado
Confirmed Service Customer
8/9/2025
Everyone was very friendly, helpful and professional. Always high-quality parts and service.
8/12/2025
Vonda, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
PFLUGERVILLE, TX
Corey G|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/9/2025
The service advisor, Ian was very professional and got my vehicle right in for service. He set a clear expectation on when I could expect my vehicle to be ready for pickup and the service team over delivered. My vehicle was done within 2 hours.
8/12/2025
Corey, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P. - Service! Thank you so much again for your feedback! We hope you have a great day!
AUSTIN, TX
Guadalupe M|2024 Chevrolet Silverado 1500
Confirmed Service Customer
8/12/2025
It was great. Caleb did a fantastic job explaining me the cost of the oil change and was there to answer my question. At check out the person behind the counter very well customer service oriented. Definitely will go back for the next oil change.
8/15/2025
Guadalupe, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
PFLUGERVILLE, TX
Jamesetta S|2022 Chevrolet Equinox
Confirmed Service Customer
8/14/2025
Service was fast and people were friendly and helpful
8/16/2025
Jamesetta, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
MANOR, TX
Jessica F|2025 Chevrolet Traverse
Confirmed Sales Customer
8/14/2025
No hassling. Was able to get the vehicle of my choose.
TOMMY COOREMANS
8/16/2025
Jessica, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Mellissa M|2025 Chevrolet Traverse
Confirmed Sales Customer
7/31/2025
Raul was very detailed in his description of the features for my new car. He also encouraged me to call with any questions.
RAUL GUZMAN
8/3/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
GEORGETOWN, TX
Carolina J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/2/2025
Love going there. They make a stressful task run smoothly
JOSE CORTEZ
8/5/2025
Carolina, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDAR CREEK, TX
Zoila H|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/9/2025
Excellent
JOSE SANTAMARIA
8/11/2025
We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Paul Q|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
8/11/2025
Friendly and informative.
8/13/2025
Paul, we appreciate you taking the time to leave us this feedback. Thank you for choosing Henna Chevrolet, L.P. and we hope to see you again.
CEDAR PARK, TX
Otis W|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/11/2025
Mr. Raul Guzman provided extraordinary customer service. Mr. Guzman went above and beyond to ensure that my expectations were met. I would highly recommend him to my family and friends as the "go-to" salesperson at Henna Chevrolet. I'll give him 10 stars as a top salesperson!!!
RAUL GUZMAN
8/14/2025
Otis, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Irma B|2022 Chevrolet Malibu
Confirmed Service Customer
8/18/2025
I just bought a used car in July and the check engine came on, took it in to the service department and I was told they found nothing. The check Engine is back on and I am waiting for someone to call me to take the car back in....hopefully the service department does not wait forever to call me. I payed over 16,000 for the car, it's not fair for me to put out repair money so fast.
8/19/2025
Irma, we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 961-6977. We look forward to hearing from you.
DEL VALLE, TX
Veronica P|2025 Chevrolet Equinox
Confirmed Service Customer
8/18/2025
Randy was quick and very helpful with dealing with a 2nd opinion on my car after a car accident i was in. They fixed my car and returned it in two days.. Ya'll keep up the great work
8/19/2025
Veronica, thank you so much for your positive comments about Henna Chevrolet, L.P. - Service! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
AUSTIN, TX
Linda L|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/19/2025
Went for oil change/tire rotation. Tires weren’t rotated because they didn’t find the wheel lock but also never asked me. Paperwork indicated oil pan was coated in oil, nothing was said to me. Oil change was done. Now I have to bring it back to have the oil leak checked. Not happy this time and I’ve been a Henna customer for many years.
8/20/2025
Linda, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
AUSTIN, TX
Javier R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/19/2025
Great workers
JAMES PATTERSON
8/20/2025
Javier, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Thank you, and have a fantastic day!
ROUND ROCK, TX
Kristy N|2025 Chevrolet Traverse
Confirmed Sales Customer
8/20/2025
Everything went very smooth and quick. Excellent experience.
JAMES PATTERSON
8/21/2025
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
LAMPASAS, TX
Timothy S|2026 Chevrolet Equinox
Confirmed Sales Customer
8/20/2025
Raul Guzman was our sales rep and he was AMAZING! Very knowledgeable with a great personality-not pushy at all! Very seamless process as we didn’t want to spend a lot of time at the dealership when picking up our new ride. He worked with us the day before to gather the necessary information needed for the finance guy. He arranged for our windows to be tinted the day before our pick up appointment. He really took time showing us all of the vehicle features, giving us a tour and explaining everything. He also said he would be following up with us periodically to make sure we didn’t have any questions. Would 10/10 recommend Henna just because of Raul. I would return to Henna for the same reason. Also we LOVE our new Equinox!
RAUL GUZMAN
8/21/2025
Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
GEORGETOWN, TX
Leann B|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/20/2025
.
TOMMY COOREMANS
8/21/2025
Leann, thank you for the high star rating! We sincerely value your business and look forward to your next visit!
CEDAR PARK, TX
Daniel V|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/20/2025
Had an amazing experience working with Hector Sorriano and Micheal Lopez. They both extremely helpful and a pleasure to work with. I will definitely continue to get my future vehicles from Henna Chevrolet just because of those two gentlemen. They were extremely professional, very knowledgeable and helpful.
HECTOR SORIANO ALVEO
8/21/2025
Daniel, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We sincerely value your business and look forward to your next visit!
SAN ANTONIO, TX
Alex S|2023 GMC Sierra 1500
Confirmed Service Customer
8/14/2025
Randy was great! Got me in for all my recalls and answered all my questions! Howard the shuttle driver was great to talk to and I enjoyed all his stories about track and field.
8/16/2025
Alex, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
David P|2012 Chevrolet 1500 Silverado
Confirmed Service Customer
8/14/2025
Arron did a wonderful job taking care of us. Service & maintenance on our vehicles is awesome!!!
8/17/2025
David, thanks for highlighting our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROUND ROCK, TX
Elizabeth C|2025 Chevrolet Equinox
Confirmed Sales Customer
8/15/2025
Fast and friendly
MATTHEW ADAMS
8/17/2025
Elizabeth, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Chris G|2018 Chevrolet Camaro
Confirmed Service Customer
8/15/2025
Best in class as always, Gianos always get me taken care of
8/18/2025
Chris, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Thank you again for choosing Henna Chevrolet, L.P. and we hope to see you again.
SAN ANTONIO, TX
James P|2023 Chevrolet Tahoe
Confirmed Service Customer
8/17/2025
great service
8/18/2025
James, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!
AUSTIN, TX
Carlos L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
8/19/2025
Great service! Was treated very great.
8/20/2025
Carlos, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Linh N|2008 Chevrolet Malibu
Confirmed Service Customer
8/21/2025
Aaron told me it would be $200 to estimate some repair. The water windshield switch brand new part I already order at Henna and it would come the next day. He quoted over $500 for the job while other shop quoted me $100. The battery he complaint it was bad and we came back to Autozone, it was not to get a new one because we has still its warranty! The signal light for airbag is on. The lock could not unlock without using remote… All his quote is ridiculous like $5k to fix with second hand parts if he can find. Finally, he gave the trade in $750 is a rob. We decide to pick up and pay $200. He changed to charge $400 saying estimate “per item.” This is the most dishonest repair salesman I have ever experienced. He should not gave a job there and damage the brand!
8/22/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We'd like the opportunity to discuss this with you. Please reach out to us at (512) 961-6977 at your earliest convenience to discuss how we can turn your experience into a positive one.
CEDAR PARK, TX
Angel L|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/20/2025
Very impressive on how fast the service was very happy with my experience!!
8/21/2025
Angel, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Michele G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
8/2/2025
Working with Gabe Pineda was a breeze! He was extremely courteous and very helpful. Dave in finance was very helpful, as well. Love my car!
GABRIEL PINEDA
8/24/2025
Michele, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
VILLAGE OF THE HILLS, TX
Cassandra M|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/22/2025
Been coming to this dealership for years. Always take great care of their customers. Hector is the best and has been my go to guy since I purchased my first vehicle from him in 2020. Gabe helped us this time and did an excellent job getting us into our new Equinox EV.
HECTOR SORIANO ALVEO
8/25/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
HUTTO, TX
Jose M|2024 Chevrolet Trax
Confirmed Service Customer
8/23/2025
Excellent service.
8/25/2025
Jose, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
David Y|2021 Chevrolet Trailblazer
Confirmed Service Customer
8/25/2025
I had an absolutely fantastic experience at the Hanna Chevrolet on 8805 North I-35. I had scheduled an oil change and when I pull up in the driveway and spoke to Alvin Castillo, 997176 I informed him that my check engine light was on and then I had been told earlier on the phone that it would take 3 to 5 days to diagnose it. He immediately used the diagnostic tool he had and informed me that the problem was the evaporator Purge pump and that it was under a GM warranty. So I had that done and fuel injector service and transmission fluid service as well as the oil change. I was given a courtesy ride home and the man who took me who was called coach I don't know his real name could not have been more interesting and courteous it was a real treat just getting a ride home. The also informed me that I could get an Uber to go back to pick up my car I did not know this and that the dealership would provide it. I then received a call about 4:00 p.m. that very day informing me my car was ready I could not believe it. This has been the best experience I've ever had at any mechanic especially at a dealership. Thank you henna Chevrolet.
8/25/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
AUSTIN, TX
Damon H|2013 GMC 1500 Yukon XL
Confirmed Service Customer
8/25/2025
Great job, fast and vehicle Driving great. Mika in Parts also went above and beyond!!
8/25/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Kimberly B|2020 Chevrolet Tahoe
Confirmed Service Customer
8/21/2025
Caleb was a great! He was attentive, and took care of everything down to the very last detail. I appreciate the service department taking time ( skipping lunch) in order to finish my car by the end of the day!!
8/22/2025
Kimberly, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you, and have a fantastic day!
AUSTIN, TX
Mike H|2015 Chevrolet Volt
Confirmed Service Customer
8/22/2025
Personable, fast and efficient. In comparison with my experience with Auto Nation service, where I purchased my car ten years ago, having Henna service has nothing but the best. And experience with EV cars.
8/24/2025
Mike, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Harry F|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
8/22/2025
great time for the service to my truck
8/24/2025
Harry, we are very happy to have provided you with such a positive experience! Thank you again for choosing Henna Chevrolet, L.P. and we hope to see you again.
AUSTIN, TX
Rita S|2013 Chevrolet Equinox
Confirmed Service Customer
8/27/2025
Great job within appointment time frame.
8/28/2025
Rita, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Pedro H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
8/29/2025
Salesman Raul was
RAUL GUZMAN
9/1/2025
Pedro, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
LAREDO, TX
Beth D|2025 Chevrolet Equinox
Confirmed Sales Customer
8/29/2025
Excellent. Start to finish. Sabrina is great to work with, and very efficient
SABRINA OLVERA
9/1/2025
Beth, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!
LIBERTY HILL, TX
Luis S|2023 Chevrolet Camaro
Confirmed Service Customer
8/29/2025
Service was done in a timely manner.
9/1/2025
Luis, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Luis D|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/30/2025
The honesty and service is above and beyond professional. I recommend all Austinites to go to Henna for any services they provide. Top quality
9/2/2025
Luis, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! Thanks again for the recommendation, and have an amazing day!
ROUND ROCK, TX
William M|2025 Chevrolet Corvette
Confirmed Service Customer
9/1/2025
Everything was executed as planned. My only concern was I left the car in immaculate condition. It rained a little overnight and it was returned to me looking horrible. Did not even try to clean it up after leaving it outside all night. I keep it perfect, you did not do the same.
9/2/2025
William, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
THE HILLS, TX
John S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
8/25/2025
I had a couple of concerns with a brand new truck and they didn't have time to address them. Specifically the driver side mirror is lose. They said I would need to make another appointment. Any appointments I make. I have to take a full day off from work. Crazy!!!
8/25/2025
John, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
AUSTIN, TX
David M|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
8/25/2025
I the service department kept me up to date during the whole process and what was happening with my truck after the mechanic found a leak that was then repaired under warranty. The work was done quickly and received my truck back sooner than expected.
8/25/2025
David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LAGO VISTA, TX
Hassan A|2026 Chevrolet Equinox
Confirmed Sales Customer
8/25/2025
Awesome
JAMES PATTERSON
8/26/2025
Thank you for the high star rating! We hope you have a great day!
AUSTIN, TX
Carlton S|2009 Chevrolet Silverado
Confirmed Service Customer
9/3/2025
I took my truck there for an airbag recall,they said it would be 3hrs.,but it was lesser time.thank you
9/3/2025
Carlton, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Kelle C|2025 Chevrolet Trailblazer
Confirmed Sales Customer
9/9/2025
I can’t say enough good things about Mr Joe and Mr Mike- I’ll never buy a car anywhere else.!! Thank yall so much.
JOSE CORTEZ
9/10/2025
Kelle, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We are always more than happy to assist you if anything else comes up. Take care!
PFLUGERVILLE, TX
James S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/10/2025
Tommy and Roger are both great to work with. They go above and beyond to make everything work for me.
TOMMY COOREMANS
9/10/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDAR PARK, TX
Mark R|2024 Chevrolet Equinox EV
Confirmed Service Customer
9/10/2025
Always a great experience!
9/11/2025
Mark, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Hector S|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
9/10/2025
Best customer service and outstanding work on my vehicle
9/11/2025
Hector, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
ROUND ROCK, TX
Christopher W|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/7/2025
I appreciated the low-pressure sales environment.
TOMMY COOREMANS
9/8/2025
We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Brian V|2023 Chevrolet Tahoe
Confirmed Service Customer
9/7/2025
Everyone at this dealership is nice and professional. But I brought my 4x4 Tundra in for an engine recall (about the 6th recall this 3 year old vehicle has had). I engaged the 4x4 system a day or two before bringing it in for this work, and the system worked perfectly as it has since I bought the truck. The first time I tried to use the 4x4 system after having the engine recall performed, it gave me flashing lights indicating a fault in the system. I called the dealership and they tried to say this had nothing to do with yanking the engine out, replacing it, disconnecting and reconnecting 4x4 actuators, etc. Which is absurd. I am coming in on Tuesday to see if Toyota will fix the problem and give me a loaner at no cost. So far they say probably not. I will likely trade in this truck for a Ford at some point.
9/8/2025
Brian, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
AUSTIN, TX
Waylan H|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/7/2025
Loved the advertised price on the Tahoe, and received what I considered to be a fair price on my trade. Transaction could not have gone any smoother.
RAUL GUZMAN
9/8/2025
Waylan, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LIBERTY HILL, TX
Anthony C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/9/2025
Tommy was an excellent salesman, who I enjoyed working with. Tommy was very thorough and definitely not your typical all talk salesman.
TOMMY COOREMANS
9/10/2025
Anthony, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! If you have any further questions, please give us a call. We're always happy to help!
BRYAN, TX
Savannah B|2017 Chevrolet Sonic
Confirmed Service Customer
9/10/2025
Aaron was fantastic! He got us checked in, settled in the lobby and the tech did great and got us out a lot faster than we anticipated! Time flew by as we talked with Coach and he had us laughing most of the time we were there. So glad to meet a wonderful person like him!
9/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
MARBLE FALLS, TX
Gordon F|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/11/2025
Y'all always treat me well. I've enjoyed the experience of being a loyal customer for the last 30 years or so...
VINCENT HELPARD
9/12/2025
Wow, we're glad you had such a wonderful experience with us! Thank you for choosing Henna Chevrolet, L.P. and we hope to see you again.
AUSTIN, TX
Rick V|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
Randy was great. He listened to my concerns and acted quickly to get them resolved.
9/11/2025
Rick, it is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Garry H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
Advisor was busy and another one stepped in to take the request and the original one called to let know if anything was alright and did call back when finished. Great job
9/15/2025
Garry, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Kenneth B|2015 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/15/2025
I have bought many trucks from Henna and Mark Poth's team has always performed service for the trucks. I've recommended Henna to several friends based on my positive experience over the years.
9/16/2025
Kenneth, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P. - Service! Thanks again for the recommendation, and have an amazing day!
MARBLE FALLS, TX
Francisco C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/16/2025
“I had an excellent experience at Henna Chevrolet in Austin Tx. From the moment I arrived, I was greeted warmly and treated with respect. The sales team was knowledgeable, patient, and never pushy. The financing process was smooth and transparent, with no hidden surprises.
RAUL GUZMAN
9/17/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ROUND ROCK, TX
Margaret L|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/18/2025
Hector and Karl in the new car sales department are awesome. This was by far the best car buying experience EVER! Dean in financing was knowledgeable and friendly. I have bought multiple cars from Henna over the years. One reason I keep coming back in is because of the service department, especially Dale H. He is always honest and fair taking care of any issue that may arise. I will continue to go to Henna for my vehicles.
HECTOR SORIANO ALVEO
9/21/2025
Margaret, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!
PFLUGERVILLE, TX
Tanner E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/18/2025
Sabrina was great!
ROUND ROCK, TX
Tara L|2026 Chevrolet Trax
Confirmed Sales Customer
9/18/2025
I had an absolutely wonderful experience with Sabrina, she made the process a breeze. What has me upset now is that my vehicle has less than 500 miles on it and my check engine light is already on. When I called the dealership about having a diagnostic ran I was told that there would be a wait and I’m now on a 20+ waitlist for a loaner vehicle. This should never happen with a brand new vehicle purchase. I am upset that a vehicle I’ve had less than 2 weeks is already needing to be evaluated for a problem.
HUTTO, TX
Gregory M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
Very professional. Gabriel was very helpful and was easy to work with. It took several days but we got to where I needed to be.
GABRIEL PINEDA
9/15/2025
Gregory, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CEDAR PARK, TX
Todd B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
9/12/2025
overall satisfied
9/15/2025
Todd, your satisfaction is important to us, so we want to sincerely thank you for choosing Henna Chevrolet, L.P. and we hope to see you again soon!
ROUND ROCK, TX
James P|2023 Chevrolet Tahoe
Confirmed Service Customer
9/13/2025
Caleb was my service guy. He found there was a problem with OnStar and the module needed replacing..He ordered the part and when it came in he contacted me. I took my Tahoe in and they replaced the module and the front sensor. I'm very happy with the service and time it took to fix it. Caleb took care of everything and he is now the service guy I prefer. He definitely earned the 5 star rating.
9/15/2025
James, thank you for your kind review; we are happy to pass along your comments to Caleb here at Henna Chevrolet, L.P.! We look forward to your next visit! Take care!
AUSTIN, TX
Roberto M|2020 Chevrolet Blazer
Confirmed Service Customer
9/14/2025
Service was much better this time around compared to my previous visit.
9/16/2025
Roberto, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
PFLUGERVILLE, TX
Troy H|2024 Chevrolet Corvette Z06
Confirmed Service Customer
9/15/2025
Everything was great my service gut was great.
9/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LEANDER, TX
Walter F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
9/17/2025
Everyone was nice, and the process was easy.
9/17/2025
Walter, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Patrick W|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/20/2025
It’s was great
9/22/2025
Patrick, thank you so much for your positive comments about Henna Chevrolet, L.P.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HUTTO, TX
Willie T|2020 Chevrolet Equinox
Confirmed Service Customer
9/20/2025
Was very good and satisfying
9/22/2025
Willie, thank you so much for your positive comments about Henna Chevrolet, L.P. - Service! We are always more than happy to assist you if anything else comes up. Take care!
PFLUGERVILLE, TX
Kayla C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/19/2025
Christian Gomez was great, was very welcoming, made the entire process very easy. There wasn’t at any point that we waited too long or didn’t know what was happening. Dean was great as well, made the finance part a breeze.
CHRISTIAN GOMEZ LEAL
9/22/2025
Kayla, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Tamera K|2025 Chevrolet Colorado
Confirmed Service Customer
9/21/2025
Quick and efficient
9/22/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LIBERTY HILL, TX
Caroline M|2026 Chevrolet Equinox
Confirmed Sales Customer
9/23/2025
Great selection and found a great suv . Was very impressed
RAUL GUZMAN
9/24/2025
Caroline, thank you so much for your positive comments about Henna Chevrolet, L.P.! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Jared W|2022 GMC 3500HD Sierra
Confirmed Service Customer
9/23/2025
The service department has been great at trying to turn my truck around. After being drug through the dirt at Covert Bastrop I have realized that there are other dealers who may care about customers more than Covert does. Paid my bill last week then short changed by my insurance and I asked why. She reached out to Alvin not me. But seems there is some miscommunication on labor rates.
9/24/2025
Jared, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
AUSTIN, TX
Mary T|2022 Chevrolet Equinox
Confirmed Service Customer
9/24/2025
Scheduling online was very easy. When I got to the dealership, a service advisor came out and greeted me. The service on the car was quick.
9/25/2025
Mary, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
ROUND ROCK, TX
Brenden M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/25/2025
Raul was very helpful in finding me the vehicle I wanted for the best price. He walked me through all the features inside and out as well as how to use the mobile app for my convenience.
RAUL GUZMAN
9/28/2025
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLEGE STATION, TX
Luz V|2026 Chevrolet Equinox
Confirmed Sales Customer
9/25/2025
Good
JOSE SANTAMARIA
9/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
GEORGETOWN, TX
Marc H|2017 Chevrolet Volt
Confirmed Service Customer
9/27/2025
This is the second time that the EGR valve in my Volt has failed, and the price of the part is astronomical because GM won't make enough of them.
9/29/2025
Marc, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (512) 961-6977 so we can work towards a resolution.
AUSTIN, TX
Kelvin S|2022 Chevrolet Malibu
Confirmed Service Customer
9/23/2025
Yes I left there yesterday after getting my oil changed paying over $100 and Looked at my print out sheet telling me wats going on with my car. From the sheet, everything looks good and they said it would be about an hour and a half before my car is ready. But got my car back and my windshield wiper fluid was not topped off and since I got my vehicle back so fast, now I'm wondering did they even changed the oil.. Just very skeptical about my experience. I could have easily went somewhere else and got a cheaper oil change and got my fluids topped off, but I wanted to come to you guys thinking everything will be done right and I would not have any worries. I was wrong!
9/24/2025
We regret to hear that your experience with us was not a more positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
AUSTIN, TX
Stalboerger C|2024 Chevrolet Traverse
Confirmed Service Customer
9/23/2025
Took care of what I needed and gave me zero issues
9/24/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
David A|2023 Chevrolet Corvette
Confirmed Service Customer
9/24/2025
I came in for an oil change on my C8 Corvette, which I was told would be about an hour and half. It ended up being almost 2 1/2 hours, but I found a small room that I could work while waiting. It would’ve been a long 2 1/2 hours if there wasn’t that little small room to work in.
9/25/2025
David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Eddie R|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/27/2025
I found the vehicle I wanted at your dealership. I called salesman Richard Helpard I explained I was 3 hour drive from your dealership and wanted to spend minimum time at dealership They made it very quick and easy to show up and buy my new truck and get back to my home town in a timely manner.
VINCENT HELPARD
9/29/2025
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We look forward to your next visit! Take care!
SAN ANGELO, TX
Jacob C|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/3/2025
Great atmosphere and service
10/6/2025
Jacob, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Melissa D|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/8/2025
Very helpful and not pushy at all.
RAUL GUZMAN
10/10/2025
Melissa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
KYLE, TX
Joseph J|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/27/2025
GREAT JOB BY THE MEN AND WOMEN WHO WERE INVOLVED WITH MY PURCHASE
SABRINA OLVERA
9/29/2025
Joseph, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
TAYLOR, TX
Norma R|2019 Chevrolet Colorado
Confirmed Service Customer
9/29/2025
Alvin Castillo & Henna Chevrolet Staff were amazing!
9/29/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Dona S|2019 Chevrolet Express
Confirmed Service Customer
10/6/2025
We were coming from Killeen Tx and I want to say that Dale did an awesome job of helping us no Chevy dealer could help us in Killeen or the surrounding areas but Dale knew what recalls we needed and help so much that we had our oil changed at Henna becasue of him.
10/7/2025
Dona, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We sincerely value your business and look forward to your next visit!
KILLEEN, TX
Robert P|2019 Chevrolet Tahoe
Confirmed Service Customer
10/10/2025
Great group of professionals!
10/12/2025
Robert, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
KELLER, TX
Mark H|2025 Chevrolet Corvette
Confirmed Sales Customer
10/12/2025
Everything was quick and smooth. Vehicle I was interested in was on hold with another buyer which fell through, Sabrina at Henna gave me the heads up if I was still interested - which I certainly was and ended up purchasing.
SABRINA OLVERA
10/13/2025
Mark, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!
ROUND ROCK, TX
Stephen V|2025 Chevrolet 2500HD Silverado
Confirmed Sales Customer
10/12/2025
Raul was a pleasure to work with
RAUL GUZMAN
10/13/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Thank you again for choosing Henna Chevrolet, L.P. and we hope to see you again.
GEORGETOWN, TX
Luis F|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/13/2025
Rapidez eficacia y buen trato del personal
10/14/2025
Luis, nos alegra que todo se haya completado rápidamente y a tu entera satisfacción. Valoramos mucho tu preferencia y esperamos tu próxima visita.
ROUND ROCK, TX
Anthony R|2022 Chevrolet Malibu
Confirmed Service Customer
10/15/2025
Check engine lite is still on, charged $300 to just turn the lite off for 3 days. Was even told the warranty I have did not cover anything.
10/16/2025
Anthony, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (512) 961-6977 so we can assist you further.
PFLUGERVILLE, TX
Ashley G|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/8/2025
We had Raul as our sales rep and we couldn’t be happier with the experience altogether. From the beginning to the end, it was a very pleasant transaction, he made us feel very welcomed and comfortable. We at no point ever felt pressured. He let us know things upfront very clear, no hidden fees, and did his best to make sure that we were happy with what we were getting. I would highly recommend this dealership and Raul
RAUL GUZMAN
10/10/2025
We are very happy to have provided you with such a positive experience! Your recommendation means so much to us, and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
PEARLAND, TX
Anne P|2021 Chevrolet Trax
Confirmed Service Customer
10/10/2025
I came home from a trip and found that my car battery was completely dead. I was able to jump it and drive straight to Henna. They assessed the battery immediately and determined that it was still under warranty, so replaced it at no charge except labor to me.
10/12/2025
Anne, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
PFLUGERVILLE, TX
Leslie P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Arrived 10 minutes early for my 11am for my oil change and tire rotation appointment with Alvaro Castillo. I was told Mr. Castillo was on the phone and an associate checked in and took photos of my truck. At 12:15pm my truck had not been moved and was still sitting in the drive, where I left it. If I had not gone into the service office and asked if there was a problem, why my truck had not been taken in for service. I was told in did not get entered into the computer for service. Why schedule an appointment. It took 2hrs.+ for an oil change and tire rotation.
10/11/2025
Leslie, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (512) 832-2386 so we can work towards a resolution.
GEORGETOWN, TX
Edward P|2025 Chevrolet Trax
Confirmed Service Customer
10/13/2025
It was a very pleasant experience.
10/14/2025
Edward, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Andrew M|2025 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/15/2025
I was on vacation in Austin, TX and my new truck needed it's first oil change and tire rotation. I went online and made an appointment with Henna Chevrolet Service dept. They were great, got me in and out in no time and the waiting room was clean and comfortable.
10/16/2025
Andrew, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Robert M|2021 Chevrolet Tahoe
Confirmed Service Customer
10/16/2025
N/a
10/19/2025
Robert, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
MANOR, TX
Robert C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/15/2025
Very friendly and good service
10/16/2025
Our staff is committed to providing each of our clients with the best automotive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Michael M|2021 Chevrolet Tahoe
Confirmed Service Customer
10/15/2025
Thanks for prompt service and the car wash
10/17/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
AUSTIN, TX
Marina R|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
10/16/2025
Took my truck in for an oil change. The tech let me know there was a recall for the key fob/remote so they took care of that too. I appreciate him letting me know and handling it. Great work..
10/19/2025
Marina, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ODESSA, TX
Daniel L|2024 Chevrolet Equinox EV
Confirmed Service Customer
10/17/2025
Had a car might not go into park warning. I waited 7 days without a loaner or rental. Was later told on the drive that the warning on the dash was enough for a loaner or rental since it’s not considered drivable. After chasing for information for 7 days was told my car is ready but would need to be brought back on Monday by 9am so it could be finished. So it wasn’t ready. So they had my car for 9 days had to hound the advisor to get into. At 230 was told the car was ready. I got to the dealer found out it wasn’t actually ready again. Had to wait an extra 2 hours. Hyundai Kia and Nissan have better service
10/20/2025
Daniel, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 961-6977 when you have a chance. Thank you, and we look forward to hearing from you.
AUSTIN, TX
James P|2023 Chevrolet Tahoe
Confirmed Service Customer
10/18/2025
I bought some new tires and caleb took excelent care yo make sure everything went perfect. thank you caleb caleb
10/21/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Alma W|1999 GMC New Sierra 1500
Confirmed Service Customer
10/19/2025
When I got my vehicle back it was making a fan motor noise on the inside of my vehicle that was not there when I bought it in. The service rep said well you the vehicle is 25 years old. I said unacceptable answer. I think I will find somewhere else to take my vehicle.
10/20/2025
Alma, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 961-6977 at your earliest convenience to discuss how we can turn this experience into a positive one.
AUSTIN, TX
Jose A|2019 Chevrolet Traverse
Confirmed Service Customer
10/17/2025
We are always impressed by the great customer service.
10/19/2025
Jose, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Ediberto G|2023 Chevrolet Malibu
Confirmed Service Customer
10/18/2025
Sold my car and was given $500 more than what I was appraised somewhere else.
10/20/2025
Ediberto, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Will W|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/20/2025
Good quick service.
10/21/2025
Will, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Alvin G|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
DEF fluid spilled all over the side of my truck, so had to stop and rise it off on the way home - also had to wait while service advisors tried to figure out who was covering lunch breaks.
10/22/2025
Alvin, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (512) 961-6977 so we can discuss your experience further. We look forward to hearing from you.
LIBERTY HILL, TX
Sarah Z|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/21/2025
Christian was absolutely amazing. Very empathetic with why we were looking for a new car due to our car being totaled in an accident.
CHRISTIAN GOMEZ LEAL
10/22/2025
Sarah, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Scott H|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/21/2025
This is my 5th truck purchased from Raul Guzman at Henna Chevrolet. This pretty much tells the whole story. Raul and Henna Chevrolet are the absolute best in the business!
RAUL GUZMAN
10/22/2025
Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Jason I|2020 Chevrolet Malibu
Confirmed Service Customer
10/22/2025
Good ...but they left one of my tire caps off.
10/23/2025
Jason, we appreciate you taking the time to leave us this feedback. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (512) 961-6977 so we can work towards a resolution.
PFLUGERVILLE, TX
Timothy L|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/22/2025
.
TOMMY COOREMANS
10/23/2025
Timothy, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Dana M|2016 Chevrolet Colorado
Confirmed Service Customer
10/20/2025
We replaced my son’s glovebox and no one told him that he needed an additional part which was on order. Later on the glovebox was acting up and they said to come in and they would put the additional part on which had arrived. When he went to have the part installed, he was there over two hours and when he went to check on the status, they had forgotten to check him in. So the last couple of visits have been disappointing and not equivalent to our prior experiences.
10/21/2025
Dana, we appreciate you taking the time to leave us this feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 961-6977.
AUSTIN, TX
Shirley K|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/20/2025
Christian Gomez-Leal best salesman ever.
CHRISTIAN GOMEZ LEAL
10/21/2025
Shirley, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
THORNDALE, TX
David C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/20/2025
Working with Raul completely changed my opinion of Henna. It was by far the easiest experience I have ever had. And ZERO pressure. Raul was taking care of what I wanted. Not want needed to be sold
RAUL GUZMAN
10/21/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! Thank you so much again for your feedback! We hope you have a great day!
PFLUGERVILLE, TX
David L|2025 Chevrolet Tahoe
Confirmed Service Customer
10/22/2025
Fast service
10/22/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Mary T|2025 Chevrolet Equinox
Confirmed Service Customer
10/27/2025
It was easy to make an appointment to have my brand new Equinox serviced for the first time. Checking in was a breeze. The waiting area was a bit of a let down. I guess I expected a bit more. I've been in some waiting areas at dealerships where there was bottled water, a Kreurig type coffee machine with various options, snacks, etc. If those things were there, I missed it. But everyone I came in contact with was friendly and very helpful and even the issue with Apple CarPlay was resolved before I left.
10/27/2025
Mary, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P. - Service! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Gilberto S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/29/2025
It was a great experience and it exceeded my expectations! The salesman, Hector Soriano, was transparent and direct when answering all my questions. He provided excellent customer service and got the job done! I am grateful for him and everyone @ Henna Dealership.
HECTOR SORIANO ALVEO
10/31/2025
Gilberto, thank you for your kind review; we are happy to pass along your comments to Hector here at Henna Chevrolet, L.P.! Please don't hesitate to reach out if there's anything additional we can do for you.
CEDAR PARK, TX
Todd M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Tommy was awesome! No pressure and he made the buying experience smoot and easy. We will be doing business with you for our next purchase. We have been loyal customers to Don Hewlett for 25 years however your inventory, price, no hidden added cost and the sales experience has switched us over.
TOMMY COOREMANS
11/1/2025
Todd, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GEORGETOWN, TX
Ely C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Raul was easy to work with up front with everything great experience
RAUL GUZMAN
11/1/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
ODESSA, TX
Johnny S|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
11/3/2025
I was treated very well by the people, especially Gabe, the salesman who worked with me. Even through the 2 months of Chevrolet's exceptionally POOR handling of the recall. Putting the factory before their dealers and customers. This whole corporate world puts money before any consideration of the people that make Chevrolet function. If Chevrolet had acted as did Henna and put their customers first, there would be alot more happy people. Thank you, Henna Chevrolet and especially Gabe, for a very professional job. Johnny Stubbs
GABRIEL PINEDA
11/3/2025
Johnny, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
EL PASO, TX
Robert D|2020 Chevrolet Bolt EV
Confirmed Service Customer
11/3/2025
The service was timely and professional.
11/4/2025
Robert, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
AUSTIN, TX
Allen R|2026 Chevrolet Traverse
Confirmed Sales Customer
11/4/2025
Alan Klug was great no running back a forth to a manger straight out deal was in and out in less than 3 hrs
DALE, TX
Shantaya R|2026 Chevrolet Trax
Confirmed Sales Customer
11/4/2025
I never thought getting a new car would be so quick and easy!!
ALAN KLUG
11/5/2025
Shantaya, congratulations on your new vehicle! Your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day.
PFLUGERVILLE, TX
James M|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/5/2025
We brought the car in to have the tire replaced, put ALL details into the appointment which included all of the tire details. Also spoke to a person at Henna as to what is needed to get the price matching and brought the documentation they said was needed. After 1.5 hours the tech told us our price matching documentation was insufficient and they didn’t even have the tire we needed, A TOTAL WASTE OF OUR TIME!!!!
11/5/2025
James, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
ROUND ROCK, TX
Britt C|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
10/24/2025
Thank you
10/26/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Jeffry M|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/27/2025
Very pleasant and smooth
JAMES PATTERSON
10/28/2025
Jeffry, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
FLINT, TX
Eulalio T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
10/27/2025
Excellent experiences as aways.
10/28/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
LIBERTY, TX
Leann B|2026 Chevrolet Colorado
Confirmed Sales Customer
10/29/2025
Tommy was awesome!
TOMMY COOREMANS
11/1/2025
Leann, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
CEDAR PARK, TX
Herbert G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/30/2025
Nice people, great prices
CHRISTIAN GOMEZ LEAL
11/2/2025
Herbert, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
HUTTO, TX
Vivian C|2026 Chevrolet Trax
Confirmed Sales Customer
11/4/2025
It was fast in and out very easy and that’s what I really liked. Service was excellent too. Roger Patterson did a good job.
JAMES PATTERSON
11/5/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Melinda Z|2025 Chevrolet Silverado 1500
Confirmed Service Customer
11/4/2025
Everything went well and customer service is excellent.
11/5/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Zachary E|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/6/2025
Great
JAMES PATTERSON
11/7/2025
Zachary, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
ODESSA, TX
Gerardo S|2021 Chevrolet Colorado
Confirmed Service Customer
11/6/2025
I was good thanks
11/7/2025
Gerardo, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
JARRELL, TX
Henry G|2020 Chevrolet Equinox
Confirmed Service Customer
11/6/2025
Scheduled appointment for oil change, minimal wait time. Thanks Mark!
11/16/2025
Henry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Heartland A|2026 Chevrolet Silverado 1500
Confirmed Service Customer
11/7/2025
This was our first service for our company vehicle. Staff was very curious and felt well taken care of. Thank you all for your hospitality.
11/9/2025
We're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Stephen A|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
11/7/2025
In the 50 plus years we have been buying Chevrolet vehicles my experience at Henna Chevrolet rates among the very best, if not the best. This dealership is over 200 miles from my home but they treated me like I was a neighbor. Roger Patterson was kind, courteous and knowledgeable. He took the time to walk me through the features of our new Silverado and set up our connections with OnStar. In my opinion Chevy makes the best trucks and Roger and the team at Henna Chevrolet present them very well. Thanks Roger and Chevy. We will be back for another one.
JAMES PATTERSON
11/9/2025
Stephen, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. We sincerely value your business and look forward to your next visit!
ALVIN, TX
Jose V|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/8/2025
Quick service.
11/10/2025
Jose, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Obie H|2022 Chevrolet 1500 Silverado LTD
Confirmed Service Customer
11/8/2025
Had a quick service, oil & filter change, tire rotation. All went well and quickly. Thanks
11/10/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Maria Y|2020 Chevrolet Trax
Confirmed Service Customer
11/9/2025
Why my experience was poor: 1. my service advisor Randy, made me feel uncomfortable, asking any questions about the process of fixing and diagnosing my vehicle. Every time I call for status or general information. He would answer in a blunt and minimal effort. He would say things like “ I know what I’m doing”. 2. The service team had a good habit of saying that they would call me back and never would. I would have to always call back after I got off work. 3. Once I received my vehicle (Thursday) , there were oil stains on the internal material. On Saturday, when I reversed my vehicle, my car shut down and turned off out of nowhere so I’m doubting what exactly was done to my vehicle when it was gone for a week and a half. unfortunately, I will choose not to use your services when it comes to fixing this vehicle move forward because it was overall a very hostile and uncomfortable moment for me as a customer. I have no confidence in the future with this establishment.
11/10/2025
We appreciate you taking the time to leave us this feedback. Please reach out to us at (512) 961-6977 when you can so we can address this situation directly. Thank you and have a great day.
PFLUGERVILLE, TX
Cheryl B|2019 Chevrolet Malibu
Confirmed Service Customer
11/9/2025
I always have great experiences with Henna. Thanks
11/10/2025
Cheryl, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Feel free to reach out to us if you need anything. Have a wonderful day.
MANOR, TX
Melanie L|2026 Chevrolet Trax
Confirmed Sales Customer
11/5/2025
Joe & Matt were absolutely amazing and helped get me what I needed fast and efficiently! They were very helpful and made sure I got exactly what I needed!
JOSE CORTEZ
11/6/2025
Melanie, thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
Randy F|2018 Chevrolet Tahoe
Confirmed Service Customer
11/5/2025
It was a pleasure to meet John Gonzalez he was very knowledgeable and had me in and out in no time. Very trustworthy and a man of his word I had a great experience with the Henna group there and looking forward to doing more business in the future. Thanks again John!!!
11/6/2025
Thank you for your kind review; we are happy to pass along your comments to John here at Henna Chevrolet, L.P.! We look forward to your next visit! Take care!
ROUND ROCK, TX
John H|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/7/2025
Your service persons were great. But $3000 for what used to be a water pump is not. I used to change a water pump for under $80 and with an hour and a half labor. My truck in the last 3 months has had $8000 in repairs, lucky that most was under warranty. To consider the coolant pump not part of the drive train warranty is ridiculous. The truck has only 45000 miles. One of the other repairs was for the coolant control value for $1500. I believe this used to be a thermostat that could be replaced for about $10 and under 1 hour of labor. I guess this is progress? I believe that GM needs to look at their direction. It should be simple, reliable, affordable, serviceable. You are heading in a direction that is eliminating your customers because of affordability. Fire the marketing team and cut your executive's pay. You are heading in a direction with no future.
11/9/2025
John, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (512) 832-2386 so we can make your experience a positive one.
CEDAR PARK, TX
Lacey S|2021 Chevrolet Trailblazer
Confirmed Service Customer
11/7/2025
My son's car had an issue, and they identified the problem and had it resolved quickly. They made sure I was well taken care of from the moment I set foot in the service department until checkout. The cashier was especially lovely.
11/9/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Danielle H|2016 Chevrolet Tahoe
Confirmed Service Customer
11/10/2025
The dealership took great care of my vehicle as always! Thanks Alvin for getting my vehicle diagnosed and repaired!
11/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Walter D|2016 GMC Canyon
Confirmed Service Customer
11/10/2025
Appreciate the prompt repair!
11/11/2025
Walter, we appreciate your positive review about your recent experience with us! Thank you for choosing Henna Chevrolet, L.P. - Service and we hope to see you again.
AUSTIN, TX
Lakeisha W|2020 Chevrolet Blazer
Confirmed Service Customer
11/10/2025
No problems. Got me in and out
11/11/2025
Lakeisha, we really appreciate your positive review! We look forward to your next visit! Take care!
AUSTIN, TX
Christopher M|2024 Chevrolet Trailblazer
Confirmed Service Customer
11/12/2025
Took over one week to get a loaner car. Then, loaner car was leaking gas and the interior smelled strongly of gas. When we first called about the loaner, the technician said to drive it back or they couldn't help us. A manager agreed to meet the next day and exchange with a new loaner. They ended up towing the loaner because it was unsafe to drive (they wouldn't drive it but we were supposed). Car was repaired in a reasonable time and everyone offered apologies. Probably won't use their repair center again.
11/12/2025
Christopher, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (512) 961-6977 so we can work towards a resolution.
ROUND ROCK, TX
Mark P|2023 Chevrolet Silverado 2500 HD
Confirmed Service Customer
11/12/2025
Always Pleasant Knowledgeable People to deal with and keep my Truck running like new!
11/13/2025
We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ELGIN, TX
Lucia T|2025 Chevrolet Trailblazer
Confirmed Service Customer
11/12/2025
My car left there with two scratches. I want to know if someone can help me
11/13/2025
Lucia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Raul S|2025 Chevrolet Colorado
Confirmed Sales Customer
11/14/2025
Great group to work with. The team was professional and made me feel like they had my best interest in mind while trying to accomplish a win-win deal.
CHRISTIAN GOMEZ LEAL
11/17/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We hope to see you soon!
AUSTIN, TX
Pete Z|2020 Chevrolet Bolt EV
Confirmed Service Customer
11/14/2025
Dropping off and picking up the car was quick. One suggestion would be to show your customers any parts replaced ( due to damage or general use).
11/17/2025
We really appreciate your feedback! Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
HUTTO, TX
Judy J|2019 Chevrolet Equinox
Confirmed Service Customer
11/14/2025
Caleb Exiga was nice and showed me how to check my oil.
11/17/2025
Judy, thank you for your kind review; we are happy to pass along your comments to Caleb here at Henna Chevrolet, L.P.! Please don't hesitate to reach out to us if there's anything more we can do!
MANOR, TX
Silas R|2022 Chevrolet Trailblazer
Confirmed Service Customer
11/16/2025
Everything about henna is amazing! Most trusted chevy dealer I been too!!
11/17/2025
Silas, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
WHEAT RIDGE, CO
Nick L|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
11/12/2025
I’ve purchased 3 new vehicles from Henna and their sales department has always done right by me. Service department was no different. Fluke issue with 2021 Silverado 5.3 engine covered under warranty, followed by repeated trips back for injector failure. Service advisor Alvin made it a priority to get me taken care of. Price for service was fair, communication was good, and repairs were done correctly. I’ve always been happy at Henna Chevrolet and their Parts and Service department backs it up. I’ve always preferred a Chevy, but Henna is the reason I keep buying new ones for me and my family. Thanks again!
11/13/2025
Nick, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
DRIFTWOOD, TX
Phillip R|2026 Chevrolet Colorado
Confirmed Sales Customer
11/12/2025
Roger was awesome!
PFLUGERVILLE, TX
David P|2018 Buick Encore
Confirmed Service Customer
11/12/2025
The service was very professional, they repaired my car in 2 days!!
11/13/2025
David, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Denise K|2023 Chevrolet Bolt EUV
Confirmed Service Customer
11/12/2025
Everyone was very friendly and professional. My car was at dealership a week and communication and updates were lacking. Randy Schoener spoke with me when I picked up my car and was very attentive and responsive to my concern and I really appreciated his openness and willingness to hear the concerns I expressed. Left feeling much better!
11/13/2025
Denise, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BEE CAVE, TX
Harvey A|2021 Chevrolet Tahoe
Confirmed Service Customer
11/13/2025
We had our grandson Dylan and he is always so nice. We just got comfortable in the lounge and Dylan said he was done. It is so nice to see people that are happy doing their job. Everyone we ran into had big smiles and hellos. It isn’t a chore going out for service it’s a is made easy. Thank you, Harvey Atwell
11/14/2025
Harvey , it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
THE HILLS, TX
Baldwin D|2017 GMC Acadia Limited
Confirmed Service Customer
11/17/2025
The Service coordinator I worked with was very helpful. Henna got my truck done earlier than expected and was also able to get my wife's work done the same day, so I wouldn't have to make an additional appointment or trip.
11/19/2025
Baldwin, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Rebecca M|2019 Chevrolet Bolt EV
Confirmed Service Customer
11/18/2025
The service performed on the car seems to be fine, but the lack of clear communication from the service rep was inadequate and disappointing. The car was kept for 22 days, during which we required a rent car because we only own one car, and Henna does not provide a loaner.We were told when we dropped off the car that no one could look at the car for at least three days and that if we took the car home and brought it back, we would lose our place in the line. We left the car and waited five days without a call about the status of our repair. I called Randy and that began a series of asking questions, being told the repair person wasn’t there or was working on something else or they didn’t have a part yet, etc. etc. Each time we spoke, Randy assured me that he would call the next day with an update; however, he did not call when he said, so after the second day each time, I called him. This pattern continued for 20 days. On the 21st day, I called and was told that the car would be ready the next morning. There is something terribly wrong with a system in which I was unable to 1. Meet with the service rep to determine when the diagnostics could be done, and 2. Return on that day to begin. That would have saved us car rental charges for 2 to 3 working days plus the weekend. Randy spoke politely in every conversation, but he never did the courtesy of calling me back when he said he would and showed very little concern with our mounting rental car costs. We bought the car from Henna six years ago and have had it serviced there ever since. This experience has made us question whether continue our relationship with them.
11/20/2025
Rebecca, thank you for taking the time to leave us your honest feedback. When you have an opportunity, please reach out to us at (512) 961-6977 so we can try to restore your confidence in our business. Thank you for taking the time to reach out to us, and we hope to hear from you soon.
AUSTIN, TX
Raymond N|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
11/19/2025
I had a amazing experience at Henna Chevrolet, had my truck serviced due to long road trips to West Texas. "A comprehensive vehicle inspection was conducted, including checking all under-hood components (fluid levels, belts, hoses, battery), verifying correct tire pressure and condition, and performing a detailed assessment of the front and rear brake systems (pads, rotors, lines, master cylinder). Everyone was very friendly did a great job from service advisor who did the work order, the mechanic performed the services, and the billing clerk who processed the payment. I highly recommend Henna Chevrolet.
11/21/2025
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
AUSTIN, TX
Pedro C|2026 Chevrolet Traverse
Confirmed Sales Customer
11/19/2025
A very smooth transaction.
TOMMY COOREMANS
11/21/2025
Pedro, we are very happy we could provide you with a positive experience! Thank you so much for your feedback! We hope you have a great day!
EDCOUCH, TX
Salyna C|2023 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Randy was amazing extremely helpful and knowledgeable! Kailey was awesome! They both had excellent customer service!!! We will definitely be returning!
11/21/2025
Salyna, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Henna Chevrolet, L.P.. We look forward to your next visit! Take care!
AUSTIN, TX
Beverley M|2018 Chevrolet Tahoe
Confirmed Service Customer
11/18/2025
Service personnel were very knowledgeable, performed needed service with excellence in a timely manner.
11/21/2025
Beverley, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Andrew C|2017 Chevrolet Colorado
Confirmed Service Customer
11/21/2025
I came in to get my engine thermostat repaired. After two weeks of waiting for a quote, I finally received one — only after repeatedly calling the service center to ask for it. The quote wasn’t itemized, and the price for a thermostat replacement was over $1,700. I called several other reputable mechanics, and the price for the same job was around $800. I called multiple times asking for an itemized quote and for the service manager to confirm with the technician that the pricing was accurate, since it seemed extremely high. He never called me back. After three weeks of trying to get clarity, I finally had to call the General Manager to get help. He was very kind and responsive. He had the service manager review the pricing, and the service manager admitted that the quote was significantly higher than what their own flat-rate labor guide (the industry standard for determining labor hours per vehicle) calls for. He apologized and encouraged me to bring my car in. At that point, I explained that after three weeks of waiting for a simple repair, countless unreturned phone calls, and a quote that was far above their own labor-time tables, I would not be bringing my car back to Henna Chevrolet for service again. I don’t do business with anyone who tries to take advantage of me — especially not after being a loyal customer who bought my 2017 Colorado there and has had nearly 10 years of service done through their shop. This experience was incredibly disappointing, and it’s unfortunate that it came to this
11/24/2025
We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. If you are willing to give us another chance, please reach out to us at (512) 961-6977 to speak to our manager directly.
AUSTIN, TX
Jeremy B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
11/21/2025
I have had issues with this vehicle since day 1 and you just now actually changed an part out to try to fix the issues with the check engine light and the brake issues, but it still has rattles coming from the dash and was asked to leave it for another week. Then was hassled when dropping off the rental for excessive sand in the floor matts. I have never in my life been treated this poorly with a dealership.
11/24/2025
Jeremy, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (512) 832-2386. We look forward to hearing from you.
ELGIN, TX
Shirley P|2022 Chevrolet Blazer
Confirmed Service Customer
11/21/2025
Excellent service. Was pleased with the proficiency & friendliness.
11/24/2025
We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Kenneth M|2020 Chevrolet Traverse
Confirmed Service Customer
11/19/2025
Thank you for being so professional and knowledgeable. We had a wonderful experience. We can’t wait to tell our family and friends.
11/21/2025
Kenneth, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
MANOR, TX
Joe B|2024 GMC Sierra 1500
Confirmed Service Customer
11/19/2025
I did not purchase my GMC SIERRA from Henna but I plan to have my service work done at Henna. My service writer Caleb was very cordial and knowledgeable in regards to the work required. Caleb provided the service beyond my expectations. On my subsequent visits I hope Caleb will be my service writer.
11/22/2025
Joe, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
James P|2023 Chevrolet Tahoe
Confirmed Service Customer
11/20/2025
caleb was great as ysual
11/23/2025
James, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Jose A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
11/20/2025
The truth I can not say anything good they charged me and did not solve my problem and in passing they stole my Samsung watch and did not want to answer me.
ROUND ROCK, TX
Patrick T|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
11/20/2025
All went fine
HECTOR SORIANO ALVEO
11/23/2025
Patrick, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
SPICEWOOD, TX
David V|2025 Chevrolet Tahoe
Confirmed Sales Customer
11/22/2025
Best dealership I have ever been to made it easy for my wife and I to shop for 2 vehicles recommended Tommy and dean
TOMMY COOREMANS
11/24/2025
David, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!
ODEM, TX
Victor R|2026 Chevrolet Traverse
Confirmed Sales Customer
11/24/2025
I can’t say enough great things about my experience at Henna Chevrolet! From the moment I walked in, Hector—my sales associate—made the entire car-buying process smooth, stress-free, and genuinely enjoyable. He was knowledgeable, patient, and truly listened to what I needed. Hector went above and beyond to make sure I found the perfect vehicle, and his professionalism and kindness made a lasting impression. The dealership itself was welcoming and efficient, with a team that clearly values customer satisfaction. If you’re looking for a trustworthy, top-tier experience, I highly recommend Hector and the Henna Chevrolet team. They’ve earned a customer for life!
HECTOR SORIANO ALVEO
11/25/2025
Victor, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! We sincerely value your business and look forward to your next visit!
HARKER HEIGHTS, TX
Lyndal G|2019 GMC Terrain
Confirmed Service Customer
11/26/2025
Always great customer service
11/27/2025
Lyndal, we really appreciate your positive review! We hope you have a great day!
PFLUGERVILLE, TX
Jose A|2012 Chevrolet Tahoe
Confirmed Service Customer
12/2/2025
I wanted to say a big Thank you to the technician Bob, he was there late Friday night and took time to help us unload the vehicle after the shift cable broke. Also to the advisor Alvin, thank you to you and the technician who helped getting the vehicle fix before the holidays! Appreciated!
12/3/2025
Jose, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P. - Service. We can't wait to see you again, have a great day.
AUSTIN, TX
Gregory R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/3/2025
Great customer service.
12/3/2025
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LAGO VISTA, TX
Irene V|2023 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
Friendly fast service
12/3/2025
Irene, thank you so much for the positive review! We hope you have a great day!
AUSTIN, TX
Daniel E|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/4/2025
I will be contacting the dealership management directly to express the dissatisfaction with my purchase.
VINCENT HELPARD
12/4/2025
Daniel, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
ROCKPORT, TX
Mary M|2024 Chevrolet Trax
Confirmed Service Customer
12/4/2025
Went in to have a fender flare put in my car . Alvin was my advisor and he was very courteous
12/4/2025
Mary, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Please let us know if there is anything else we can do for you; we are more than happy to help!
AUSTIN, TX
Nancy B|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/4/2025
I’m always happy that they assist me when I go. I’m a single mom of four and work two jobs. And it’s hard to have time to sleep let alone be able to service my vehicle when I’m able too
12/5/2025
Nancy, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
DEL VALLE, TX
Jordan W|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
12/5/2025
Friendly staff, but the 2 hour wait is longest I have ever experienced for just a routine oil change, not to mention I had made an appointment and was not just a walk in. I travel a lot with my truck and have had routine maintenance performed at Chevrolet dealers all over the county, so based on those experiences, this one is a outlier.
12/6/2025
Jordan, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 832-2386 when you have a chance. Thank you, and we look forward to hearing from you.
AUSTIN, TX
Jonathan C|2026 Chevrolet Trax
Confirmed Sales Customer
11/21/2025
Very pleased as how customer service was great, and how fast we where able to get in and out of the dealership with our new car
CHRISTIAN GOMEZ LEAL
11/24/2025
Jonathan, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
AUSTIN, TX
Rosa M|2026 Chevrolet Equinox
Confirmed Sales Customer
11/23/2025
I have an excellent service they help me with my business thanks
ALAN KLUG
11/24/2025
Rosa, we are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
LEANDER, TX
Ismael L|2025 Chevrolet Colorado
Confirmed Sales Customer
11/27/2025
Raul made the buying experience a breeze, from beginning to end.
RAUL GUZMAN
11/28/2025
Ismael, thank you for your kind review; we are happy to pass along your comments to Raul here at Henna Chevrolet, L.P.! We do hope we can be of assistance in the future. Take care!
LA GRANGE, TX
Jonathan H|2026 Chevrolet Equinox EV
Confirmed Sales Customer
11/28/2025
Carlos was extremely helpful and responsive! I was communicating with a couple other dealers during this process, and I was glad you were the ones with the vehicle I wanted, because Carlos was hands-down my favorite salesperson to communicate with!
CARLOS SANCHEZ
11/28/2025
Jonathan, thank you for your kind review; we are happy to pass along your comments to Carlos here at Henna Chevrolet, L.P.! We hope to see you soon!
AUSTIN, TX
Alejandro G|2021 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
Excelente servicio
12/3/2025
Alejandro, ¡nos alegra mucho haberte brindado una experiencia tan positiva! Si tienes alguna pregunta, llámanos. ¡Siempre estaremos encantados de ayudarte!
PFLUGERVILLE, TX
Danquris B|2007 Chevrolet Silverado
Confirmed Service Customer
12/3/2025
No good customer service
12/4/2025
Danquris, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (512) 961-6977 to discuss your concerns, as your satisfaction is of utmost importance to us.
AUSTIN, TX
Isabelle R|2018 Chevrolet Impala
Confirmed Service Customer
12/4/2025
It was great
12/5/2025
Isabelle, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
AUSTIN, TX
Carlos C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
12/6/2025
It was excellent.
12/7/2025
Carlos, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
PFLUGERVILLE, TX
Carolyn L|2013 Chevrolet Equinox
Confirmed Service Customer
12/8/2025
Such friendly service techs. Did the annual inspection as a drive-in without an appointment. They were great. Loved your staff and your facility.
12/9/2025
Carolyn, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Andrew B|2018 Chevrolet Volt
Confirmed Service Customer
12/5/2025
We brought our Volt in due to a 'shift to park' warning and difficulty in turning the car off due to warning. We brought the car in, paid $470 and we immediately got the same warning when we got home (not fixed). We called the dealership and they said the EV tech was off for Thanksgiving so they'd follow back up after the break. I tried to call them this morning asking if they could 'make it right' before I left a negative review and they said they didn't have history of the repair and transferred me to perma-hold. Thus the negative review, which I tried to avoid. I guess my next step will be driving in with my paper receipt to try to get this resolved.
12/7/2025
Thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 961-6977 at your earliest convenience to discuss how we can turn this experience into a positive one.
AUSTIN, TX
Estefani C|2026 Chevrolet Trailblazer
Confirmed Sales Customer
12/5/2025
Great sales experience with Hector Soriano
HECTOR SORIANO ALVEO
12/7/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
KYLE, TX
Roy S|2023 Chevrolet Silverado 1500
Confirmed Service Customer
12/9/2025
Calab did a great job handling my truck
12/9/2025
Roy, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
SPICEWOOD, TX
Amon C|2026 Chevrolet Colorado
Confirmed Sales Customer
12/10/2025
Raul and Dean were fantastic to work with. We love the new truck.
RAUL GUZMAN
12/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
DRIPPING SPRINGS, TX
Damon H|2013 GMC 1500 Yukon XL
Confirmed Service Customer
12/10/2025
Mika Carney always goes above and beyond and provides Elite service in everything he does. A true ambassador of the Henna Brand and you should be very proud to have him on your team. Randy also went above an beyond and their combined efforts will keep me coming back for years to come. The vehicle is great with no issues! Great job Team Henna!
12/11/2025
Damon, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
AUSTIN, TX
Trey W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/11/2025
Had what I needed. Met my price. Great trade in cost.
JAMES PATTERSON
12/12/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
BUDA, TX
Rosshanelyka Z|2025 Chevrolet Trax
Confirmed Service Customer
12/13/2025
Very accommodating. Staff are friendly.
12/14/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
MANOR, TX
Elizabeth B|2025 Chevrolet Equinox EV
Confirmed Service Customer
12/9/2025
Quick, easy first maintenance on my new EV
12/10/2025
Elizabeth, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Henna Chevrolet, L.P. - Service
MCDADE, TX
Laura S|2023 Chevrolet Equinox
Confirmed Service Customer
12/10/2025
Fast and courteous service.
12/12/2025
Laura, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Yucthel R|2026 Chevrolet Trailblazer
Confirmed Service Customer
12/12/2025
Everything good
12/12/2025
Yucthel, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
ROUND ROCK, TX
Christopher V|2026 Chevrolet Silverado 1500
Confirmed Service Customer
12/16/2025
Good customer service!
12/18/2025
Christopher, thank you so much for your high rating. Please don't hesitate to reach out if there's anything additional we can do for you.
AUSTIN, TX
Salvador A|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
12/16/2025
😎😎😎😎
12/18/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PFLUGERVILLE, TX
Miles B|2018 Chevrolet Colorado
Confirmed Service Customer
12/17/2025
Always have great professional service.
12/18/2025
Miles, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PFLUGERVILLE, TX
Maira Magali M|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/19/2025
We had an amazing experience Tommy Cooremans was the best. We are very grateful for all his help.
TOMMY COOREMANS
12/21/2025
Maira, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KILLEEN, TX
Beverley M|2018 Chevrolet Tahoe
Confirmed Service Customer
12/22/2025
Requested work was done with excellence in a very timely manner.
12/23/2025
Beverley, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Jeremy H|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/23/2025
We have bought 3 cars from Henna. They are very friendly and they will work with you to find the perfect vehicle for you. We worked with Omar on our last visit and he was amazing. When we are ready to shop for another car this will be our go to place.
OMAR MERAZ
12/24/2025
Jeremy, thank you so much for your positive comments about Henna Chevrolet, L.P.! We sincerely value your business and look forward to your next visit!
LEANDER, TX
Gilberto S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/15/2025
Very friendly and got the job done in less time than I anticipated!
12/15/2025
Gilberto, we're glad everything was completed quickly and to your satisfaction! We look forward to your next visit! Take care!
CEDAR PARK, TX
Antonio S|2021 Chevrolet Colorado
Confirmed Service Customer
12/18/2025
Service department was incredible and awesome as usual! Thank you and Happy Holidays!
12/19/2025
Antonio, thank you so much for the positive review! If you're ever in need of more help, please let us know!
AUSTIN, TX
Josue S|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/18/2025
It was easy to the point thanks to Raul Guzman.
RAUL GUZMAN
12/19/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
KILLEEN, TX
Justo L|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/18/2025
Went on a Saturday and was out within an hour.
12/19/2025
Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Joanne C|2026 Chevrolet Equinox
Confirmed Sales Customer
12/23/2025
Excellent services. Straightforward pricing.
NOEL SALGADO
12/23/2025
Joanne, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!
HONDO, TX
James M|2025 Chevrolet Equinox
Confirmed Service Customer
12/23/2025
Caleb is a keeper
12/24/2025
James, thank you for your kind review; we are happy to pass along your comments to Caleb here at Henna Chevrolet, L.P. - Service! We look forward to your next visit! Take care!
AUSTIN, TX
Kelly B|2025 Chevrolet Colorado
Confirmed Sales Customer
12/26/2025
Richard was accommodating in every way and was a great salesman. I was in and out of the dealership in under 3 hours. Best Dealership experience ever!
VINCENT HELPARD
12/27/2025
Kelly, thank you for your kind review; we are happy to pass along your comments to the team here at Henna Chevrolet, L.P.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BUDA, TX
Anacary P|2014 Chevrolet Camaro
Confirmed Service Customer
12/27/2025
I went in for an oil change and shortly after I left smoke started coming out of the front of my car along with a burnt smell.. apparently the filter cap broke and all the oil leaked out. This is the 3rd or 4th time that I take my car in for a service and I get it back in a worse condition than I took it in.
12/28/2025
Anacary, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 961-6977 at your earliest convenience to discuss how we can turn this experience into a positive one.
AUSTIN, TX
Kurt R|2023 Chevrolet Suburban 1500
Confirmed Service Customer
12/31/2025
Brought 2023 suburban in to make sure was safe for road trip. Inspected 6.2L engine. 100 miles into road trip engine blow leaving us on highway. Super unsafe situation.
1/1/2026
Kurt, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 832-2386 at your earliest convenience to discuss how we can turn this experience into a positive one.
AUSTIN, TX
Taffy F|2026 Chevrolet Trax
Confirmed Sales Customer
12/31/2025
The Salesman was very nice and patient.
EANN FELDER
1/1/2026
Thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Sarah Z|2025 Chevrolet Colorado
Confirmed Sales Customer
1/1/2026
Roger Patterson did an amazing job from start to finish with our vehicle purchase. He made it quick and easy and had a friendly energy the whole time. Thanks to Roger we will be back for future purchases!
JAMES PATTERSON
1/2/2026
Sarah, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MCGREGOR, TX
Tawil Mokoun Ishakou I|2018 Chevrolet Suburban
Confirmed Service Customer
1/2/2026
It was pretty quick and I love it. I can’t wait to see you next time.
1/2/2026
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Francisco T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/2/2026
Christian was excellent
CHRISTIAN GOMEZ LEAL
1/3/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
PFLUGERVILLE, TX
Eva C|2019 Chevrolet Spark
Confirmed Service Customer
1/5/2026
Ok
1/5/2026
Eva, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Thomas M|2026 Chevrolet Suburban
Confirmed Sales Customer
1/6/2026
Salesman was great and we quickly agreed on a fair deal. It’s the 4th Suburban we’ve purchased from Henna.
EANN FELDER
1/6/2026
Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Mike M|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
1/6/2026
Fast service and a good price.
1/6/2026
Mike, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Joseph R|2021 GMC 1500 Sierra
Confirmed Service Customer
1/6/2026
I love taking my vehicles here. Very helpful always make me feel important. Keeps me updated. Friendly and polite. Hanna is our dealership we Live in Round Rock and closer to 2 other GMC and Chevrolet dealership but I will travel to Austin for there service.
1/7/2026
Joseph, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ROUND ROCK, TX
Maria V|2023 Chevrolet Silverado 1500
Confirmed Service Customer
1/7/2026
Excellent customer service by Eann Felder he took really good care of us.
1/7/2026
Maria, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BUDA, TX
Saarila K|2024 Chevrolet Trax
Confirmed Service Customer
12/24/2025
I went in for a recall but also had a check engine light on. Aaron was so helpful and was able to get my car diagnosed almost immediately (in less than 10 minutes) and the issue resolved that same day!!! My car’s been great ever since.
12/25/2025
Saarila, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Jimmie T|2026 Chevrolet Equinox
Confirmed Sales Customer
12/25/2025
Everything was great Eann worked with me he listened and he kept his word
HECTOR SORIANO ALVEO
12/25/2025
Jimmie, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
HEARNE, TX
Edward P|2016 Chevrolet 1500 Silverado
Confirmed Service Customer
12/29/2025
Oil change...Good!
12/29/2025
Edward, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
ELGIN, TX
Garry H|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/10/2026
It’s was great, quick, and smooth as usual
1/11/2026
We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Henna Chevrolet, L.P.
AUSTIN, TX
Rodrigo V|2019 Chevrolet Bolt EV
Confirmed Service Customer
1/12/2026
Took around 14 business days between the day that I dropped off my car and the day I got it back, way over the initial 5 days that my service advisor estimated. Also, the price for a simple battery replacement was very high. This whole experience really put me off from using dealerships services in the future.
1/12/2026
Rodrigo, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 961-6977 at your earliest convenience to discuss how we can turn this experience into a positive one.
AUSTIN, TX
Aguirre D|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
1/14/2026
Great service from Caleb
1/14/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
AUSTIN, TX
Jimmie T|2026 Chevrolet Equinox
Confirmed Service Customer
1/14/2026
It took to long and it didn’t feel professional
1/15/2026
Jimmie, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to turn your experience around. Please reach out to us at (512) 961-6977 at your earliest convenience to discuss how we can turn this experience into a positive one.
HEARNE, TX
Leticia R|2024 Chevrolet Silverado 2500 HD
Confirmed Service Customer
1/14/2026
I appreciate the kind service from Henna. Randy is our service tech. He's very communicative and prompt. The cashiers are nice and patient. I haven't seen the faces behind the work but they are always on time or early.
1/14/2026
Leticia, thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
AUSTIN, TX
Norma G|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/7/2026
It was good
1/7/2026
Your satisfaction is our top priority. We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Dorian C|2024 Chevrolet Colorado
Confirmed Service Customer
1/7/2026
My experience was very bad. My original appointment i feel like paperwork was fraudulently produced stating that work was done. I left with a leak that I did not have, had I have had it if they should've detected it could have been fixed without me going home. And being told thatand everything was fine. And they did the oil change and topped my fluids, the second time I went. I did not feel like I received customer service. Not once. Did I receive a an apology or anybody taking accountability for what happens? The person I that i explained the situation to what was The service manager look at it saidWhat was wrongAnd it would be fix.This time, but there was no customer service So unfortunately, I cannot say that I would recommend or send anybody to henna Chevrolet. Because my last few experiences have actually been really bad. And it scares me to think that I could leave a dealership. And leak radiator fluid on my way out of town have to cancel my trip. Because my car is leaking. And I left the dealership and was told that it was fine. So I don't think I could use them again. The receptionist was nice throughout and the service manager didnt give customer service vibes but he was professional. Coach was and is always a pleasure I always looked forward to seeing him smile and talk that was the highlight of both of my visits.
1/8/2026
Thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (512) 832-2386 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
MANOR, TX
Christopher C|2021 Chevrolet 2500HD Silverado
Confirmed Service Customer
1/8/2026
I dropped off my truck on 12/29… as of 1/8 I still don’t even have an official diagnosis of the problem…
1/8/2026
Christopher, we are disappointed to hear that you did not have a more positive experience with us at Henna Chevrolet, L.P. - Service. Please contact our manager at (512) 832-2386 so we can make your experience a positive one.
AUSTIN, TX
Jose P|2025 Chevrolet Trailblazer
Confirmed Service Customer
1/8/2026
Quick service. Less time than anticipated.
1/9/2026
Jose, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
AUSTIN, TX
Michael F|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
1/13/2026
Identified problems fixed what was needed in a timely manner thanks
1/14/2026
Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
AUSTIN, TX
Vicky H|2022 Chevrolet Traverse
Confirmed Service Customer
1/15/2026
VERY PROFESSIONAL ANSWERING ALL QUESTIONS DIDN'T KNOW I HAD 62 DOLLARS CREDIT WITH HENNA
1/15/2026
Vicky, thank you so much for the positive review! If you have any further questions, please give us a call. We're always happy to help!
AUSTIN, TX
Jorge P|2024 Chevrolet Silverado 1500
Confirmed Service Customer
1/14/2026
Came in for my oil change no appointment, n they got me in n out in no time best experience
1/15/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
MANOR, TX
Terry B|2026 Chevrolet Corvette Stingray
Confirmed Sales Customer
1/17/2026
My salesman Raul Guzman was very helpful and pleasure to work with as well as Dean in finance.
RAUL GUZMAN
1/17/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CANYON LAKE, TX
George Y|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/19/2026
I found the pickup I wanted online at Henna but live over 100 miles away so I wanted the buying process to be simple, quick and straightforward. The seasoned professionals I dealt with delivered.
TOMMY COOREMANS
1/19/2026
We want all our clients to have a comfortable and stress-free experience with us! We are always more than happy to assist you if anything else comes up. Take care!
BREMOND, TX
Gail H|2020 Chevrolet Traverse
Confirmed Service Customer
1/21/2026
When we arrived for our 1pm appointment the gentleman told us they were running behind and it would be 2 hrs for a simple oil filter change and balance and rotate the tires. We were disappointed since we had scheduled an appt ahead of time.
1/22/2026
Gail, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (512) 961-6977.
AUSTIN, TX
John G|2025 Chevrolet Tahoe
Confirmed Service Customer
1/15/2026
The experience started with Alvin who is fantastic. My service was completed quickly and Alvin kept me informed about progress and reviewed the results at the end.
1/15/2026
John, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
AUSTIN, TX
Kelly H|2023 Chevrolet Bolt EV
Confirmed Service Customer
1/16/2026
everything was very efficient
1/17/2026
Kelly, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!
AUSTIN, TX
Lee K|2018 Chevrolet Suburban
Confirmed Service Customer
1/19/2026
It was a good experience. Everything I wanted done was accomplished that day and everyone I came in contact with was accommodating. My future repair and PM plans include Henna Chevrolet. Thanks!
1/19/2026
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
BURNET, TX
Tal P|2019 Chevrolet Corvette
Confirmed Service Customer
1/19/2026
Aaron and tech were great. Looking fw to future service.
1/20/2026
Tal, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Henna Chevrolet, L.P.
AUSTIN, TX
Jesse W|2026 Chevrolet Trax
Confirmed Sales Customer
1/22/2026
Eaan was the best salesman. Best deal
EANN FELDER
1/22/2026
Jesse, we're happy you found our staff to be so supportive during your experience here at Henna Chevrolet, L.P.. Please don't hesitate to reach out to us if there's anything more we can do!
PFLUGERVILLE, TX
Anne P|2021 Chevrolet Trax
Confirmed Service Customer
1/23/2026
I have never been less than completely satisfied at Henna.
1/24/2026
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
PFLUGERVILLE, TX